Discover what your customers crave with our New Menu Survey Template—perfect for refining your restaurant’s offerings!
Use this template to gather customer opinions on new menu items, understand preferences, and make data-driven decisions to perfect your offerings. Ensure every dish delights your guests and keeps them coming back for more.
9
6
3 min
How satisfied are you with the variety of options on the new menu?
This question helps you understand if your new menu offers enough variety to satisfy your customers’ tastes and preferences. It’s essential for identifying gaps, catering to dietary needs, and ensuring your menu appeals to a diverse audience, driving customer satisfaction and repeat business.
How would you rate the new menu on the following parameters?
Taste
Presentation
Value for Money
Portion Size
This question provides a detailed assessment of how your new menu performs across key parameters like taste, presentation, value for money, and portion size. Understanding these aspects helps you fine-tune your offerings to better align with customer expectations, ensuring your menu delivers satisfaction and stands out in a competitive market.
What were your favorite dishes from the new menu? (Please describe why you enjoyed them)
This question helps identify the standout dishes on your new menu and uncovers what customers appreciate most about them, such as taste, presentation, or uniqueness. This feedback enables you to focus on strengths, replicate success in future offerings, and market your popular dishes effectively to attract more customers.
Based on your meal today, how likely are you to recommend our new menu to your friends & family?
o (Very unlikely)
10 (Extremely Likely)
This Net Promoter Score (NPS) question measures customer enthusiasm and loyalty toward your new menu. Understanding their likelihood to recommend helps you identify promoters, passives, and detractors, enabling you to enhance the menu further and turn satisfied customers into advocates for your restaurant.
Do you have any suggestions for the new menu that you would like to see in the future?
This open-ended question encourages customers to share ideas and suggestions for future menu additions, offering valuable feedback on their preferences and unmet expectations. Incorporating these insights helps you innovate, stay ahead of trends, and continuously evolve your menu to meet customer demands.
These additional questions are designed to gather detailed feedback on specific aspects of your new menu, helping you refine its appeal, usability, and overall impact on the dining experience.
Value Added:
Understand how visually appealing and engaging your menu is, ensuring it grabs attention and drives customer interest.
Sample Questions:
How visually appealing did you find the new menu design?
Did the menu images and descriptions entice you to try the dishes?
Was the menu layout easy to navigate and understand?
Value Added:
Evaluate how clearly the menu communicates dish details, pricing, and dietary information, ensuring a seamless ordering experience.
Sample Questions:
Was it easy to understand the descriptions of the new menu items?
Did the menu mention dietary preferences or allergen information?
How transparent and clear did you find the pricing on the menu?
Value Added:
Identify customer favorites and understand their satisfaction with new menu items to fine-tune offerings and meet expectations.
Sample Questions:
Which dishes from the new menu did you enjoy the most?
Were the portion sizes of the new menu items adequate?
Did the taste of the dishes meet or exceed your expectations?
Value Added:
Assess how the new menu impacts the broader dining experience, including service, ambiance, and value, to ensure holistic satisfaction.
Sample Questions:
How well did the new menu complement your overall dining experience?
Did the new menu items add to the value of your visit?
Was the staff knowledgeable about the new menu and able to provide helpful recommendations?
Each of these question categories ensures you gather comprehensive feedback to refine your menu, improve customer satisfaction, and drive repeat visits.
Easily set up and deploy the Restaurant New Menu Survey Template to assess customer satisfaction, customize it to fit your needs, and analyze responses to refine your menu and enhance customer satisfaction.
Click on edit this template, sign up with your details and you can directly start using the template in a minute. Alternatively, you can log in to Zonka Feedback and select Restaurant New Menu Survey Template from the survey templateslibrary for quick setup.
Personalize the questions, branding, and layout to reflect your restaurant’s unique style and goals.
Add your logo, colors, and any specific menu-related fields to tailor the restaurant survey to your needs.
Distribute surveys via email, SMS, or WhatsApp to reach customers after their visit.
Use QR codes on receipts, tables, or menus for easy on-site feedback collection.
Embed the restaurant survey on your website or app to gather input during or after a dining experience.
Preview the resurvey to ensure the flow, appearance, and functionality meet your expectations.
Launch the survey across your chosen channels to start collecting valuable feedback.
Use real-time analytics to track responses and identify trends in customer preferences and satisfaction.
Analyze the data to refine menu offerings and improve the overall dining experience, ensuring your new menu resonates with customers.
Implement the Restaurant New Menu Survey effortlessly across various channels to gather valuable insights and improve your menu’s success.
Use Case: Set up kiosks or tablets or offline surveys at the restaurant entrance or checkout for customers to leave feedback before leaving.
Value Added: Provides real-time feedback on the dining experience while it’s fresh in customers’ minds, helping you address concerns immediately.
Use Case: Place QR codes on tables or menus for guests to scan and access the survey during or after their meal.
Value Added: A contactless, convenient method to gather feedback on the spot, increasing participation rates and providing actionable insights directly from diners.
Use Case: Embed the website survey on your restaurant’s website or online ordering platform to gather feedback after online transactions or deliveries.
Value Added: Helps gather input from customers engaging digitally, provide honest feedback, ensuring you receive customer feedback across all ordering channels, including takeout and delivery.
Use Case: Send follow-up emails surveys to customers after their visit or delivery with a personalized survey link.
Value Added: Enables customers to share their thoughts at their convenience, capturing more detailed and reflective customer feedback.
Use Case: collect customer feedback directly via WhatsApp surveys for quick, collect customer feedback seamlessly.
Value Added: Leverages a familiar and widely used platform, making it easy for customers to respond and increasing engagement.
Use Case: Send a concise survey link via text messages shortly after the dining experience.
Value Added: A fast and direct method to gather feedback, especially effective for on-the-go customers, ensuring timely responses.
Use Case: Trigger surveys within your restaurant’s mobile app after orders, reservations, or user actions.
Value Added: Seamlessly integrates with customer interactions, offering a convenient way to capture real-time feedback tied to specific touchpoints.
Use Case: Incorporate the survey into live chat interactions, such as support or booking conversations, to capture immediate feedback.
Value Added: Allows you to evaluate the service quality provided provided by the restaurant staff during direct interactions, improving communication and overall customer experience.
Implementing these survey channels ensures comprehensive feedback collection, allowing you to refine your menu and dining experience across all customer touchpoints.
The Restaurant Menu Feedback Form is designed to capture customers' preferences and opinions regarding any new dishes in your menu along with the overall dining experience. Inviting your restaurant guests to fill new menu survey can play a crucial role in understanding how well the menu is received by patrons. This helps a restaurant enhance its offerings and customer satisfaction.
Zonka Feedback's new menu form is fully customizable so you can either go for the ready-to-use template, customize it, or build it from scratch. Start improving your offerings today with a 14-day free trial! This template covers questions regarding the overall dining experience, evaluation of new dishes on certain aspects, and suggestions to improve the menu along with the dine-in experience of the guests.
You can start immediately by selecting the ready-to-use template, customizing it as needed, and deploying it through your preferred channels in minutes.
Yes, the template allows you to collect and analyze location-specific feedback, helping you compare performance and refine offerings across different branches.
Absolutely. You can enable anonymous responses to encourage honest and unbiased feedback from your customers.
Yes, Zonka Feedback supports integrations with various systems, allowing you to seamlessly incorporate survey responses into your existing workflows for better decision-making.
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