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Feedback Software for Educational Institutions

Measure student & teacher feedback in educational institutions like schools, colleges, universities, and coaching centers to improve academic experiences using actionable data & insights.

Education - Banner
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Measure Student Satisfaction
Assess overall student contentment with courses, facilities, and support to ensure a positive learning experience.
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Collect Teacher Feedback
Gather student evaluations of teaching methods and effectiveness to improve instructional quality and educator performance.
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Increase Student Engagement
Empower students to share their opinions, fostering a more interactive and motivated learning environment.
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Achieve Academic Excellence
Use feedback data to drive continuous improvements in courses and programs, elevating overall academic standards.
Trusted by 1000+ Brands Globally
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Feedback Collection

Effortless Feedback Collection from Students, Teachers, and Parents

Gather real-time insights from students, teachers, and parents, empowering schools to enhance education quality, address concerns instantly, and drive continuous improvement through advanced, multi-channel feedback collection.

  • Student Feedback
  • Teacher Feedback
  • Parent Feedback
  • Course Feedback
Closing Feedback Loop

Effortlessly Automate Academic Experience 

Instantly address student and staff concerns, enhance engagement, and continuously improve education quality through timely, actionable insights and automation.

  • Real-time Alerts & Notifications
  • Workflow Designer
  • Feedback Routing
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AI Analytics - CES
AI Analytics

AI Themes & Sentiments

Advanced student, teacher, and parent insights, now with AI! Categorize student feedback based on themes and identify intent and urgency using sentiment analysis. Effortlessly prioritize improvements, tackle critical issues, and transform your student experience to drive academic excellence.

  • Sentiment and Customer Emotions
  • Themes and Entities
  • Urgency and Intent-Based Routing
  • Automatic Tagging
Integrations

Connect and Manage Feedback with the Tools You Use

Seamlessly integrate Zonka Feedback with your CRMs, helpdesks, and marketing tools. Connect with over 20 native integrations like Salesforce, MS Dynamics, Intercom, HubSpot, Zendesk, and 1000+ more via Zapier.

  • Sync CX Data: Automatically sync CX data with your systems.
  • Trigger Surveys: Launch surveys at optimal times, such as after new contacts, closed tickets, orders, and more.
  • Deep Integrations: Configure advanced workflows with sync mappings, agent imports, and trigger settings.
  • APIs and Webhooks: Build custom integrations and workflows.
Integrations 1 - NPS
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Intercom

Send NPS Surveys to your prospects and customers inside Intercom Messenger, in Custom Bots, via Emails, and in Posts.
zendesk

Zendesk

Embed NPS Surveys inside Zendesk emails, signature or trigger surveys after a ticket is updated, solved, or closed.
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Freshdesk

Create Contact Lists in Zonka Feedback based on conditions and filters. Use these lists to send Email Surveys.
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Help Scout

Measure Team Performance and Customer Loyalty by embedding NPS Surveys inside Help Scout conversations.
Zonka Feedback APIs & Integrations

Integrations & APIs

Use Integrations and APIs to trigger NPS Surveys and measure Customer Loyalty at the right time.
Zonka Feedback Webhooks

WebHooks

Deliver real-time feedback alerts via Webhooks, enabling instant action and seamless integration into workflows.
Enterprise Solutions

Ensure Enterprise CX Excellence

Scale Up without Worrying about Customer Data

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Data Security & Compliance

ISO 27001:2022 certification & GDPR & HIPAA compliance

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SSO and User Permission

Single sign-on and user controls to manage roles and access levels

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Data Hosting & Localization

Flexible data hosting across multiple global data centers.

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Enterprise-grade Services

Import historical data, get custom integrations, and expert CX consulting

Powerful Student Feedback System

Everything You Need to Deliver Exceptional Academic Experience

Zonka Feedback offers a powerful student feedback system to build and scale academic feedback programs. Collect and measure student feedback, get real-time insights, and automate closing the feedback loop.

AI Survey Builder

Design surveys effortlessly with AI, pre-defined templates, and advanced customization, supporting multiple languages and comprehensive question types.
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Multi-channel Feedback Collection

Collect feedback seamlessly across email, SMS, web widgets, in-app surveys, and offline modes, ensuring broad and consistent data capture.
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NPS, CES, and CSAT Surveys

Measure loyalty, effort, and satisfaction with specialized survey tools, offering detailed insights into customer experience metrics.
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AI-driven Platform

Create intelligent feedback programs through AI-driven survey creation, sentiment analysis, and AI insights. Automatically categorize feedback by themes and urgency, utilize AI translations, and generate summaries for data-driven decisions.
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Workflow Designer

Automate feedback management with customizable workflows, ensuring timely follow-up actions and closing feedback loops efficiently.
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Advanced Reporting

Create customizable, location-based, or agent-based reports filtered by CX metrics, questions, and attributes.
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Collaborative Response Inbox

Centralize and manage all feedback responses, enabling team collaboration, issue tracking, and effective communication directly from the platform.
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Our Customers

See What Our Customers Are Saying

Through this app we were able to track our patient experience on real time. This helps us to ensure that all our patients leave our hospital with a positive experience.
Kanagaraj
Kanagaraj S.
Sankara Eye Hospital
Implementing Zonka has been a game-changer for our organization. It has provided us with valuable insights into our customer's experience, allowing us to identify areas for improvement and implement changes that have positively impacted customer satisfaction and loyalty.
Nachiket
Nachiket Bandekar, IT Director
Damas Jewellery
This product exceeds the ability to easily collate responses on surveys, giving us an edge to tailor our services to meet customer needs. Also met our compliance needs as an organization
Sandeep
Sandeep Dua
Select CITYWALK Mall
The best part is we moved from paper feedback system to Zonka app which is completely digital & it has every day alert notification which is great. It has really really helped us a lot to improve our feedback collection and analysis system
vinit
Vinit R
Healthcity Cayman Islands
What I love— the integrations are almost endless! Helping the system to tie in seamlessly with our current toolset.
Rafael
Rafael H.
Founder & CEO at Reteamly
Zonka Feedback was exactly what we were looking for. We were really happy to discover Zonka as it offered not only full functionality as needed but also great flexibility and reporting.
chris-salans
Chris Salans
Owner, Mosaic Bali
Zonka Feedback is a very modern-looking Survey Software with extremely good looking surveys and feedback forms.
Shefali
Shefali V.
Director Of Operations at AMAZON WOOD PVT LTD
Zonka is very easy to use, and the customization and reporting options are endless. It's very easy to create a professional-looking survey in minutes. It’s been a huge help in gathering client satisfaction data.
louis
Louis I.
Griswold Home Care
The ease of Use and clear user controls love the NPS Powerful asset and the Support is amazing at Zonka Feedback.
Larry
Larry W.
Digital Marketing - Higher Education & Diversity
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