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Send SMS, Email and Web Surveys at regular intervals automatically or when an event occurs with Recurring Intervals.
If you’re planning to run the same surveys every month, quarter, year (or any other intervals), it’s best to schedule them all at once and let them get sent automatically. Recurring Surveys make it effortless to gather data over time.
Why waste time by configuration and setting the same survey again and again? Set it up all together using the Recurring Surveys option to save time and effort! Set it once and collect data easily over time.
Based on your requirement, choose the frequency of sending the Recurring Survey - schedule it for monthly, quarterly, yearly or on specific dates every month. You set it and Zonka Feedback takes care of the rest.
Ensure that non-responders get notified of the survey again by setting up email reminders. This will serve as a slight push to more people to respond and improve the survey response rate.
With recurring survey responses, you can view the scores of particular customers and contacts overtime for the same survey and understand the relationship feedback deeply.
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Surveys per month
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