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Fully Branded, White-Labeled Surveys to Boost Credibility & Engagement

Create fully branded surveys that match your identity with custom domains, logos, colors, and email branding. Zonka Feedback’s white-labeled surveys help you build trust, increase response rates, and deliver a seamless brand experience—without any third-party branding.

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White-label your surveys completely

With Zonka Feedback, you get everything to white-label your surveys and represent your brand while customers give you feedback and fill out surveys.

  • Choose your logo
  • Customize the look and feel
  • Remove all Zonka messaging
  • Set your survey link
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Features

Features of White-Labeled Survey Solution

Pick your logo

Customize your survey with your company logo to represent the brand to customers.
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Change look and feel

Change the look and feel of your survey including fonts, background image, colours and more.
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Customize Intro & Thank You Screens

Create the intro & thank you screens with your company’s branding and design ethos.
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Set Email Address for Email Surveys

Set your own company email address to send email surveys to customers. Once you set it up all of your survey URLs which currently work on Zonka’s domain will work on yours.
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White-labeled Survey Domain Link

You can set the survey URL for all online feedback forms and surveys to personalise the URL so when customers access the surveys, they view your company URL instead of Zonka’s.
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Configure Domain for Email Sender

Configure your domain and subdomain for emails, ensuring all survey emails from Zonka use your brand’s domain instead of zonkafeedback.com, enhancing trust, branding, and consistency.
Intelligent Triggers

        

Take feedback across multiple channels

Email
SMS
Tablets & Kiosks
Online
Send email surveys to customers after interactions. Embed rating questions for quick responses and personalize follow-ups based on feedback.
Get Started with Email Surveys ➝ Email Channel 1-1 - NPS
Distribute surveys via SMS for instant feedback collection. Great for post-purchase, service evaluation, and appointment-based industries.
Get Started with SMS Surveys ➝ SMS Channel 1-1 - CES
Set up dedicated feedback kiosks in physical locations like hotels, hospitals, and restaurants. Users can submit responses via touchscreens for instant feedback.
Get Started with Kiosk Surveys ➝ Offline- kiosk-1
Embed surveys within mobile apps to capture real-time user feedback. Trigger surveys based on app interactions, transactions, or user actions to improve experience.
Get Started with In-app Surveys ➝ In-app Mobile SDK - Channel - CES
Enterprise Solutions

Ensure Enterprise CX Excellence

Scale Up without Worrying about Customer Data

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Data Security & Compliance

ISO 27001:2022 certification & GDPR & HIPAA compliance

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SSO and User Permission

Single sign-on and user controls to manage roles and access levels

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Data Hosting & Localization

Flexible data hosting across multiple global data centers.

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Enterprise-grade Services

Import historical data, get custom integrations, and expert CX consulting

Case Studies

Our Success Stories

SmartBuyGlasses Boosts NPS & Enhances Customer Experience with Zonka Feedback
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RIPE NCC Transforms Member Support Process with Zonka Feedback
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LivingPackets Enhances Product Experience with Zonka Feedback
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