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Android Survey App for On-Site Feedback

Transform your Android devices into powerful feedback terminals. Design stunning surveys in minutes, download the Android survey app, and start collecting feedback instantly!

Android
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Collect Feedback Anywhere
Collect survey responses offline at events, remote locations, or stores using an Android survey app.
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Run Surveys on Kiosks/Tablets
Use kiosk mode on Android tablets or mobile devices for unattended customer or employee surveys.
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Conduct Field Surveys
Conduct market research, healthcare assessments, and customer surveys on the go.
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Sync Data Automatically
Responses sync automatically when the device reconnects to internet, ensuring real-time updates.
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Customize for All Use Cases
Create surveys with drag-and-drop builder, conditional logic, and diverse question types.
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Integrate with Business Tools
Sync with CRMs, helpdesks, and analytics tools to automate workflows and centralize data.
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Enhance Survey Efficiency
Automate data collection, reduce manual work, and track survey responses in real time.
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Ensure Secure Data Collection
Protect survey data with GDPR & HIPAA compliance, encryption, and secure role-based access.
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Comprehensive Offline Survey Software

Start Collecting On-Premise Data Anywhere, Anytime

The easiest offline survey software with an intuitive Android survey app to create, distribute, and automate data collection without internet connectivity.

Create Stunning Surveys Effortlessly, Faster with AI!

Design engaging, branded surveys in minutes! Use AI or one of our pre-built templates to create intelligent and branded surveys. Use AI to translate into your preferred language.   

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Build Survey 1 - CES

Works without the Internet! Auto-syncs when Connected!

Collect data anytime, anywhere, even without Wi-FI! A powerful Android survey app that auto-saves responses on the device and syncs them back when you’re back online.  

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Collect Feedback with Kiosk, Face-to-Face, and Field Surveys 

Kiosk
Mobile Forms
Face-to-Face Surveys
Set up dedicated feedback kiosks in physical locations like hotels, hospitals, and restaurants. Users can submit responses via touchscreens for instant feedback.
Get Started with Kiosk Surveys ➝ Offline- kiosk
Create and share mobile-friendly forms to collect survey responses from users on smartphones and tablets, ensuring seamless participation.
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AI Analytics

Uncover Hidden Opportunities with AI Analytics

Gather customer data effortlessly and get powerful analysis with AI! Understand customer sentiments, identify themes and topics, and prioritize feedback based on urgency with advanced AI analytics.  

  • Sentiment and Customer Emotions
  • Themes and Entities
  • Urgency and Intent-Based Routing
  • Automatic Tagging
Get Started
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Advanced Reporting - CES
Advanced Analytics

Powerful Surveys for Multi-Location Businesses and Frontline Teams 

Businesses operating at multiple locations can use Zonka Feedback’s Android survey app to collect and analyze feedback at every site to assess performance and identify areas of improvement.  

  • Location-based CX
  • Agent-based CX
  • Leaderboards
Learn More
Workflow Designer

Proactive Customer Service with Automated Feedback Routing

Automate workflows to route real-time alerts to frontline teams, enabling proactive service even before the customer leaves. Trigger instant notifications for low ratings to quickly resolve issues and prevent churn.

  • Real-time alerts for Frontline teams
  • Email, SMS, Slack, and MS Teams Alerts
  • Workflow Designer
Learn More
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Closing the Feedback Loop

Take Action Faster with AI-driven Response Inbox

Turn feedback into action with Zonka Feedback's intuitive and collaborative response inbox. Respond directly, assign tasks & collaborate with ease. Address dissatisfied customers, convert neutrals into promoters, and encourage happy customers to become your brand advocate.
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Case Management
Seamlessly track and resolve customer issues and requests with efficient case and ticket management.
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Closed-Loop Workflows
Create automated workflows to close the feedback loop faster and enhance customer satisfaction
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Customer Interaction
Centralize all customer communications and email customers directly from the platform.
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Team Collaboration
Use real-time alerts, tasks, notes, and external ticket tracking to ensure your team stays aligned and informed
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Integrations

Connect and Manage Feedback with the Tools You Use

Seamlessly integrate Zonka Feedback with your CRMs, helpdesks, and marketing tools. Connect with over 20 native integrations like Salesforce, MS Dynamics, Intercom, HubSpot, Zendesk, and 1000+ more via Zapier.

  • Sync CX Data: Automatically sync CX data with your systems.
  • Trigger Surveys: Launch surveys at optimal times, such as after new contacts, closed tickets, orders, and more.
  • Deep Integrations: Configure advanced workflows with sync mappings, agent imports, and trigger settings.
  • APIs and Webhooks: Build custom integrations and workflows.
Explore all Integrations
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Salesforce

Integrate feedback seamlessly into Salesforce to personalize customer journeys, predict churn, and drive growth with actionable insights.
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Zendesk

Sync real-time customer feedback and tickets in Zendesk to ensure faster resolutions and improved support experiences.
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Freshdesk

Collect and sync feedback directly into Freshdesk, empowering your support team with actionable insights for better service.
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Help Scout

Automate feedback collection and contact management in HubSpot to monitor customer health and improve satisfaction scores.
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Intercom

Engage customers directly in Intercom Messenger by sending targeted surveys, in custom bots, via emails, and in posts.
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Jira

Integrate user feedback into Jira, automatically creating tickets to streamline issue tracking and product development.
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MS Teams

Capture feedback within MS Teams to drive collaboration and quickly address customer concerns with integrated insights.
Enterprise Solutions

Ensure Enterprise CX Excellence

Scale Up without Worrying about Customer Data

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Data Security & Compliance

ISO 27001:2022 certification & GDPR & HIPAA compliance

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SSO and User Permission

Single sign-on and user controls to manage roles and access levels

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Data Hosting & Localization

Flexible data hosting across multiple global data centers.

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Enterprise-grade Services

Import historical data, get custom integrations, and expert CX consulting

 Powerful Android Survey App  

Everything you need to Improve Customer Experience

Zonka Feedback offers powerful survey software to build and scale customer surveys. Collect and measure CX data, get real-time insights, and automate closing the feedback loop.

Location-based CX

View leaderboards and reports by location. Identify regional performance and areas for improvement
Location-Based CSAT

Frontline CX

Evaluate the performance of individual agents to enhance customer experience and recognize top performers.
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Multi-lingual Surveys

Send surveys in over 30 languages or use AI translate to gather feedback from a global audience.
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Advanced Offline Survey Control

Customize form layouts for kiosk, face-to-face, and mobile forms, set survey timeout for prolonged inactivity, and refresh surveys for continuous feedback collection. Capture unattended feedback with kiosk mode and prevent tampering with devices with password protection.
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Device Tracking

Track device performance, usage, and data collection activities to ensure optimal operation and accurate data gathering across your offline feedback programs.
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Device Logs

Access detailed records of device usage, survey completions, and operational status to uphold high standards of data integrity and system reliability in offline environments.
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Out-of-the-Box Reporting

Zero configuration, ready-made reporting for quick insight. Access Snapshots, key metric analysis, trends analysis, sentiment analysis, and more. Get instant reports based on specific locations and agents.
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Our Customers

See What Our Customers Are Saying

Through this app we were able to track our patient experience on real time. This helps us to ensure that all our patients leave our hospital with a positive experience.
Kanagaraj
Kanagaraj S.
Sankara Eye Hospital
Implementing Zonka has been a game-changer for our organization. It has provided us with valuable insights into our customer's experience, allowing us to identify areas for improvement and implement changes that have positively impacted customer satisfaction and loyalty.
Nachiket
Nachiket Bandekar, IT Director
Damas Jewellery
This product exceeds the ability to easily collate responses on surveys, giving us an edge to tailor our services to meet customer needs. Also met our compliance needs as an organization
Sandeep
Sandeep Dua
Select CITYWALK Mall
The best part is we moved from paper feedback system to Zonka app which is completely digital & it has every day alert notification which is great. It has really really helped us a lot to improve our feedback collection and analysis system
vinit
Vinit R
Healthcity Cayman Islands
What I love— the integrations are almost endless! Helping the system to tie in seamlessly with our current toolset.
Rafael
Rafael H.
Founder & CEO at Reteamly
Zonka Feedback was exactly what we were looking for. We were really happy to discover Zonka as it offered not only full functionality as needed but also great flexibility and reporting.
chris-salans
Chris Salans
Owner, Mosaic Bali
Zonka Feedback is a very modern-looking Survey Software with extremely good looking surveys and feedback forms.
Shefali
Shefali V.
Director Of Operations at AMAZON WOOD PVT LTD
Zonka is very easy to use, and the customization and reporting options are endless. It's very easy to create a professional-looking survey in minutes. It’s been a huge help in gathering client satisfaction data.
louis
Louis I.
Griswold Home Care
The ease of Use and clear user controls love the NPS Powerful asset and the Support is amazing at Zonka Feedback.
Larry
Larry W.
Digital Marketing - Higher Education & Diversity
Case Studies

Our Success Stories

SmartBuyGlasses Boosts NPS & Enhances Customer Experience with Zonka Feedback
Read full story
RIPE NCC Transforms Member Support Process with Zonka Feedback
Read full story
LivingPackets Enhances Product Experience with Zonka Feedback
Read full story
Android Survey App Use Cases

Android Survey Apps for Instant, Actionable Insights Across Industries

Seamlessly gather real-time feedback with Android survey apps, even without an internet connection. Whether in healthcare, retail, hospitality, or events, these mobile survey apps help businesses collect survey responses offline, optimize services, and make data-driven decisions effortlessly.

Hospitals and Clinics

Enhance patient care by using Android survey apps to collect customer feedback through kiosks, tablets, or mobile devices. Gain real-time insights into patient experiences and improve healthcare services.
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Retail Stores

Capture customer feedback instantly at checkout with mobile app surveys, helping businesses optimize service quality, refine customer experience, and boost sales.
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Restaurants and Cafés

Use an android survey app to gather valuable feedback on menu preferences and dining experiences—even in areas with no internet connection.
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Hotels and Resorts

Enhance guest experiences with offline surveys via survey app for Android on kiosks or mobile devices, ensuring personalized surveys and service improvements.
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Airports

Monitor passenger feedback at security checks and lounges with an android survey app, improving facilities and operations based on survey data.
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Banks

Use mobile survey apps on Android device at ATMs and teller counters to collect customer feedback, improving queue management and service efficiency.
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Museums and Galleries

Engage visitors with surveys on Android device to gain valuable insights on exhibits, ensuring future displays align with visitor expectations.
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Events and Conferences

Leverage offline surveys via android survey tools to measure attendee satisfaction, gather customer insights, and enhance future planning.
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Educational Institutions

Deploy mobile survey apps at admission desks or classrooms to conduct surveys, capture student feedback, and improve institutional operations.
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FAQs
			

Android Survey App Frequently Asked Questions

What makes Zonka Feedback the best Android survey app?

Zonka Feedback stands out as one of the best Android survey apps due to its intuitive user interface, advanced survey logic, offline survey capabilities, and seamless integrations. It enables businesses to collect survey responses in real-time, even without an internet connection, making it a reliable solution for gathering actionable insights across various industries.

Can I use the Zonka Feedback Android survey app without an internet connection?

Yes! The Android survey app supports offline mode, allowing businesses to collect survey responses even when there’s no internet access. The responses are stored securely on the mobile device and automatically sync to the dashboard once an internet connection is restored, ensuring that no valuable data is lost.

What industries can benefit from using the Zonka Feedback Android survey app?

The Android survey app is widely used across various industries, including:

  • Retail & Hospitality – Gather customer feedback in stores, restaurants, and hotels.

  • Healthcare – Collect patient feedback in hospitals and clinics to improve services.

  • Education – Conduct student satisfaction and training assessments.

  • Events & Conferences – Capture attendee feedback instantly to measure event success.

  • Financial Services – Obtain customer insights at banks and ATMs for better service optimization.

Can I run surveys on kiosks and Android tablets?

Yes! The Android survey app includes kiosk mode, allowing businesses to set up unattended survey stations on tablets and mobile devices. This feature is especially useful for:

  • Customer feedback stations in retail stores, restaurants, and hotels.

  • Event and trade show feedback collection.

  • Employee feedback terminals in workplaces.

  • Healthcare and patient experience surveys in hospitals and clinics.

The auto-restart feature ensures that after each survey response, the app resets for the next user, enabling continuous and seamless data collection.

How does data syncing work in offline mode?

The Android survey app securely stores all responses on the device when collected offline. Once the device connects to the internet, the app automatically syncs the data with the cloud dashboard. This ensures that businesses can track real-time feedback without manual intervention.

What types of surveys can I conduct using the Android survey app?

Businesses can conduct a wide range of surveys using the Android survey app, including:

  • Customer Feedback Surveys – Gather insights from retail stores, restaurants, and service providers.

  • Employee Engagement Surveys – Assess workplace satisfaction and HR feedback.

  • Market Research & Field Surveys – Capture consumer preferences and behavioral insights.

  • Healthcare & Patient Experience Surveys – Collect real-time patient feedback in hospitals.

  • Event Feedback Surveys – Measure attendee satisfaction and session ratings.

  • Education & Training Surveys – Evaluate student learning experiences and training effectiveness.

Does the Android survey app support conditional logic?
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Yes! The Android survey app includes skip logic and branching, allowing businesses to create dynamic and personalized surveys.

  • If a customer provides a low satisfaction rating, follow-up questions can be displayed to understand the reason.

  • If an employee selects a specific department, only relevant questions for that team will appear.

  • If a respondent answers "Yes" to a question, additional fields can be shown for more details.

This ensures a seamless survey process, keeping respondents engaged by displaying only relevant questions.

Can I use the Android survey app on multiple devices?

Yes! The Android survey app can be installed on multiple Android mobile devices and tablets, allowing businesses to conduct surveys simultaneously at different locations. This is beneficial for:

  • Retail chains running surveys across multiple store branches.

  • Large-scale field research projects requiring widespread data collection.

  • Event organizers gathering responses at multiple check-in points.

All survey responses from different devices sync to a centralized dashboard when connected to the internet, ensuring a unified data view.

Can I track and compare survey responses across multiple locations?

Yes! The Android survey app provides advanced reporting and analytics, enabling businesses to:

  • Monitor survey performance across different locations in real time.

  • Compare customer satisfaction scores between stores, cities, or departments.

  • Identify areas of improvement based on location-specific feedback trends.

The centralized dashboard allows businesses to analyze and compare survey results effortlessly, ensuring informed decision-making.

Does the Android survey app support multi-language surveys?

Yes! The Android survey app supports multiple languages, allowing businesses to reach a diverse audience. Respondents can choose their preferred language before starting the survey. The app also enables translations for all question types, ensuring a seamless survey experience for multilingual customers.

How does Zonka Feedback’s Android survey app compare to other survey tools?

Zonka Feedback is one of the best Android survey apps, offering:

  • Comprehensive offline functionality – Collect responses even without an internet connection.

  • Kiosk mode & auto-restart – Run unattended self-service surveys on tablets.

  • Advanced analytics & reporting – Track, compare, and analyze feedback across different touchpoints.

  • Seamless integrations – Sync survey data with CRM, helpdesk, and marketing tools.

  • Secure and GDPR-compliant data storage to ensure privacy and compliance.

Compared to other offline survey tools, Zonka Feedback’s Android survey app offers a user-friendly interface, powerful customization options, and seamless business workflow integration.

Can I try Zonka Feedback’s Android survey app before subscribing?

Yes! Zonka Feedback offers a 14-day free trial, allowing businesses to create and share feedback forms and surveys.  

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