Collect In-App Feedback with Powerful Mobile App SDK

Zonka Feedback offers one of the best in-app feedback tools to capture real-time, contextual feedback without disrupting the user experience. Unlike traditional surveys sent via email or web, in-app surveys trigger exactly when users are engaged, leading to higher response rates and more accurate insights. You can collect feedback on feature usage, mobile app experience, support interactions, and more—right within your app.

With Zonka Feedback’s In-App feedback SDK, you can capture real-time, contextual feedback on your mobile app without disrupting the user experience. Unlike traditional surveys sent via email or web, in-app surveys trigger exactly when users are engaged, leading to higher response rates and more accurate insights. You can collect feedback on feature usage, app experience, support interactions, and more—right within your app.

Yes, in-app surveys are fully customizable, ensuring a native app experience. You can:

• Change colors, fonts, and button styles to align with app branding.

• Use custom layouts and animations for a seamless look.

• Design different survey templates, including NPS, CSAT, and CES surveys.

This ensures user-friendly surveys that improve engagement and response rates.

The in-app feedback SDK is lightweight and supports:

• iOS and Android apps

• React Native and Flutter mobile applications

It integrates seamlessly across platforms, ensuring consistent app feedback collection across mobile devices.

Yes, Zonka Feedback's in-app feedback SDK gives developers to enable smart targeting to optimize survey delivery. You can:

• Trigger surveys based on user behavior, such as after completing a purchase or using a new feature.

• Display surveys on specific mobile app screens to capture contextual feedback.

• Set up time-based triggers to measure user satisfaction at key moments.

• Use recurring surveys to track customer sentiment over time.

Zonka Feedback is among the most advanced in-app feedback tools, offering:

• Advanced targeting and triggers based on app user behavior and interactions.

• Seamless integration with native apps, ensuring smooth functionality.

• Real-time analytics for tracking survey responses and monitoring customer satisfaction surveys.

• Automated follow-ups to improve the entire customer journey.

Yes, Zonka Feedback allows businesses to:

• Collect anonymous feedback when user identification isn’t necessary.

• Link surveys to user profiles for deeper insights into user preferences and specific feedback.

• Use custom variables while collecting in-app feedback to pass user data, such as name, email, or subscription status.

Zonka Feedback’s in-app survey SDK is designed for quick integration with:

• Developer documentation and step-by-step guides.

• Code snippets to reduce development time.

• Dedicated customer support teams to assist with setup.

Most businesses can start collecting in-app feedback in minutes.

All survey data is available in real-time within the Zonka Feedback dashboard, where you can:

• Track survey responses and trends.

• Segment data based on user journey, demographics, and responses.

• Set up automated actions to follow up with dissatisfied users.

• Generate reports and export quantitative data for further data analysis.

Yes, the in-app feedback tool allows businesses to:

• Prompt satisfied users (4-5 stars) to leave an App Store or Play Store review.

• Direct dissatisfied users (1-3 stars) to internal feedback forms for issue resolution.

This helps businesses improve ratings while addressing negative feedback privately.

Yes, Zonka Feedback’s mobile app surveys support multiple languages, enabling businesses to capture feedback from global audiences. Multilingual mobile app surveys improve user engagement and response accuracy.

Yes, businesses can embed in-app surveys to enhance mobile shopping experiences by:

• Triggering surveys after cart abandonment to understand why users didn’t complete a purchase.

• Collecting post-checkout feedback to gauge customer satisfaction.

• Measuring product experience and delivery satisfaction.

SaaS and fintech companies can use in-app feedback to:

• Gauge customer satisfaction during onboarding surveys.

• Measure feature adoption and effectiveness.

• Reduce churn by triggering cancellation surveys before users unsubscribe.

Yes, Zonka Feedback’s in-app feedback tool allows segmentation-based targeting, enabling businesses to:

• Show different surveys based on user behavior, demographics, or subscription type.

• Trigger surveys for new users, power users, or inactive users.

• Use event-based triggers to collect app feedback from users completing specific actions.

Yes, with this mobile app surveys SDK you get survey throttling, which allows businesses to:

• Limit how often users see a survey.

• Set rules to show surveys once per session, per week, or per action.

• Use intelligent sampling to gather valuable insights without overwhelming users.