iPhone & iPad Survey App for Offline or On-site Feedback

Getting started with Zonka Feedback’s iPad Survey App is quick and easy:

1. Sign up or log in to create a free account and access the survey dashboard.

2. Create surveys using a drag-and-drop builder or choose from pre-designed templates.

3. Customize your survey with branding, logos, interactive elements, and conditional logic.

4. Download the Zonka Feedback iOS app on your iPad and sign in.

5. Deploy the survey on your iPad in kiosk mode or distribute it via email, QR codes, or web links.

6. Collect feedback in offline mode, and responses will automatically sync to your dashboard once connected to Wi-Fi.

Zonka Feedback is a feature-rich, intuitive, and secure iPad survey app that enables businesses to collect feedback anywhere, even offline. It offers:

• Kiosk Mode for unattended feedback collection

• Offline surveys with automatic data syncing

• Custom branding and multilingual support

• Advanced reporting and analytics for real-time insights

• Seamless integrations with CRMs, helpdesks, and analytics tools

Yes! The iPad survey app works offline, storing responses on the iPad device until it reconnects to Wi-Fi. Once online, all collected responses sync automatically to your Zonka Feedback dashboard, ensuring seamless data continuity.

Yes! The kiosk mode allows businesses to set up unattended survey stations in retail stores, hospitals, hotels, and other high-traffic areas.

• The auto-restart feature ensures surveys reset after each response, enabling continuous data collection.

• Password protection prevents unauthorized access to the app settings.

• Exit options can be hidden to ensure respondents complete the survey without interruptions.

With Zonka Feedback’s iPad Survey App, you can create a wide variety of surveys, including:

• Customer Feedback Surveys – Measure satisfaction and service quality in stores, hotels, and restaurants.

• Market Research Surveys – Gather insights into consumer behavior and trends.

• Healthcare & Patient Experience Surveys – Improve hospital and clinic experiences with real-time feedback.

• Event Feedback Surveys – Collect attendee feedback on speaker sessions and event logistics.

• Education & Training Surveys – Evaluate student and faculty satisfaction in schools and institutions.

Yes! The app allows you to create multilingual surveys, supporting over 30 languages, including right-to-left languages like Arabic and Hebrew.

• AI-powered translation helps automatically translate survey questions.

• Respondents can select their preferred language before starting the survey.

• Works both online and offline, making it ideal for global feedback collection.

Yes! You can deploy the iPad survey app across multiple locations to collect feedback from different touchpoints. Each iPad can function independently, collecting survey responses offline and syncing them to a centralized dashboard once online.

The Location-Based CX feature allows you to:

• Track feedback by location and compare insights across different stores, branches, or regions.

• Identify trends and analyze customer experience in different areas.

• Optimize service delivery based on location-based reports.

All responses collected offline are securely stored on the iPad. Once the device reconnects to Wi-Fi, the app automatically syncs responses to the Zonka Feedback dashboard. This ensures:

• No data loss, even when surveys are conducted in remote locations.

• Real-time survey data updates as soon as internet access is restored.

• Automated data backup without manual uploads.

The iPad Survey App is designed to streamline data collection with the following features:

• Three major data collection modes:

  • Kiosk Mode – Unattended feedback collection in stores, hotels, hospitals, and public spaces.

  • Face-to-Face Surveys – Hand over the iPad to customers for personal interaction and higher response rates.

  • Mobile Forms – Collect feedback on-the-go using iOS devices, even in offline settings.

• Advanced skip logic & branching for personalized surveys.

• Real-time reporting & analytics to track responses instantly.

• GDPR & HIPAA-compliant data security for safe feedback collection.

Zonka Feedback prioritizes data security and compliance by implementing:

• GDPR & HIPAA compliance to protect sensitive data.

• End-to-end encryption for all collected responses.

• Role-based access controls to limit who can view and edit data.

• Secure data storage with automated backups to prevent data loss.

The Zonka Feedback iPad Survey App provides comprehensive reporting tools to analyze survey and feedback data:

• Real-time dashboards for tracking responses and trends.

• Metrics like NPS, CSAT, and CES to measure customer satisfaction.

• AI-powered text analysis for sentiment detection.

• Custom reports that can be exported, shared, or automated for team-wide insights.

Yes! Zonka Feedback allows complete survey customization to align with your brand identity:

• Add logos, background images, and colors for a branded look.

• Customize rating scales, question types, and interactive elements.

• Embed multimedia elements like images and videos for richer feedback collection.

Yes! Zonka Feedback offers a 14-day free trial so you can download it on your iPhone or iPad from the App Store and experience the app before committing. After the trial period, you have the option of keeping a free account with limited features.