Send Surveys & Real-time Alerts to MS Teams

Measure Customer Satisfaction and set up custom response alerts to notify your teams at the right time with MS Teams and Zonka Feedback Integration.

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REAL-TIME TEAMS SURVEYS

Send Survey Invitations in Microsoft Teams

Seamlessly trigger satisfaction surveys and feedback forms to Microsoft Teams channels and users with Zonka Feedback integration. Make use of employee feedback surveys to improve workplace productivity and employee satisfaction.

Send employee pulse surveys
Send periodic employee NPS surveys
Conduct daily and weekly standups

INSTANT FEEDBACK NOTIFICATIONS

Get Notified of Survey Responses in Real-time

Eliminate the use of emails for Survey Response updates. Set up notifications to MS Teams channels and users for new survey responses on Zonka Feedback and ekliminate the use of checking emails.

Keep your teams in loop with customer feedback
Set up different users and channels for different Surveys
View CX metrics like NPS, CSAT, and CES score for responses in MS Teams
Get full view of survey responses with the survey questions
Link to take you directly to the response details in Zonka Feedback Account

MS TEAMS WORKFLOWS

Workflows to Send Specific Responses to Specific Channels

Configure Workflows for Survey Responses based on custom filters and conditions. Trigger notifications to specific teams and channels for specific responses with Teams and Zonka Feedback Integration.

Closing the Feedback Loop

Take Action with AI-driven Response Inbox

Leverage the collaborative tool to communicate with customers, work with teams, and take action faster, driving growth and customer delight. Listen to dissatisfied customers, convert neutral ones to promoters, and encourage satisfied ones to become your brand advocates.

Case Management

Seamlessly track and resolve customer issues and requests with efficient case and ticket management.

Closed-Loop Workflows

Create automated workflows to close the feedback loop faster and enhance customer satisfaction

Customer Interaction

Centralize all customer communications and email customers directly from the platform.

Team Collaboration

Use real-time alerts, tasks, notes, and external ticket tracking to ensure your team stays aligned and informed.

Our Customers

See What Our Customers Are Saying

Through this app we were able to track our patient experience on real time. This helps us to ensure that all our patients leave our hospital with a positive experience.

Kanagaraj S.

Sankara Eye Hospital

Implementing Zonka has been a game-changer for our organization. It has provided us with valuable insights into our customer's experience, allowing us to identify areas for improvement and implement changes that have positively impacted customer satisfaction and loyalty.

Nachiket Bandekar, IT Director

Damas Jewellery

Zonka Feedback’s on premise platform is excellent for digital customer feedback.

Sandeep Dua

Select CITYWALK Mall

The best part is we moved from paper feedback system to Zonka app which is completely digital & it has every day alert notification which is great. It has really really helped us a lot to improve our feedback collection and analysis system

Vinit R.

Healthcity Cayman Islands

What I love— the integrations are almost endless! Helping the system to tie in seamlessly with our current toolset.

Rafael H.

Founder & CEO at Reteamly

Zonka Feedback was exactly what we were looking for. We were really happy to discover Zonka as it offered not only full functionality as needed but also great flexibility and reporting.

Chris Salans

Owner, Mosaic Bali

What I love— the integrations are almost endless! Helping the system to tie in seamlessly with our current toolset.

Shefali V.

Director Of Operations at AMAZON WOOD PVT LTD

Zonka is very easy to use, and the customization and reporting options are endless. It's very easy to create a professional-looking survey in minutes. It’s been a huge help in gathering client satisfaction data

Louis I.

Griswold Home Care

The ease of Use and clear user controls love the NPS Powerful asset and the Support is amazing at Zonka Feedback.

Larry W.

Digital Marketing - Higher Education & Diversity

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Send Surveys & Real-time Alerts to MS Teams

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REAL-TIME TEAMS SURVEYS

Send Survey Invitations in Microsoft Teams

INSTANT FEEDBACK NOTIFICATIONS

Get Notified of Survey Responses in Real-time

MS TEAMS WORKFLOWS

Workflows to Send Specific Responses to Specific Channels

SURVEY REPORTS

Track and Analyze Feedback with Real-time Reports

Closing the Feedback Loop

Take Action with AI-driven Response Inbox

Case Management

Closed-Loop Workflows

Customer Interaction

Team Collaboration

Enterprise Solutions

Ensure Enterprise CX Excellence

Data Security & Compliance

SSO and User Permission

Data Hosting & Localization

Enterprise-grade Services

Our Customers

See What Our Customers Are Saying

Kanagaraj S. Sankara Eye Hospital

Nachiket Bandekar, IT Director Damas Jewellery

Sandeep Dua Select CITYWALK Mall

Vinit R. Healthcity Cayman Islands

Rafael H. Founder & CEO at Reteamly

Chris Salans Owner, Mosaic Bali

Shefali V. Director Of Operations at AMAZON WOOD PVT LTD

Louis I. Griswold Home Care

Larry W. Digital Marketing - Higher Education & Diversity

Start building stronger customer relationships today

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