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Product Feature Request Form Template

The Next Big Feature? Your Customers Have the Answer! Let your customers and team shape the future of your product. Use this form to easily gather, prioritize, and implement feature requests that matter most.

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Involve your customers and teams in shaping the future of your product! Gathering feature requests gives you invaluable insights into what your users want, helping you with feature prioritization and developing the right features at the right time. The Product Feature Request Form Template makes it easy to collect information, manage, and prioritize these ideas, ensuring your product remains customer-driven and innovative.

Product Feature Request Form Template Questions

To get valuable suggestions from your customers and teams, it's important to ask the right questions in your Product Feature Request Form. Well-crafted questions will help you gather clear and detailed Product feedback, making it easier to understand what new product features people want and why. This helps product managers make better decisions when planning new product features, updates, and improvements by organizing all your feature requests effectively.

1. What is the feature you'd like us to add?

2. Please describe how this feature would work.

3. Any attachment you'd like to add to explain your feature request better?

4. How would you use the feature and what problem does it solve?

5. Have you seen this feature in any other products?

  • Yes

  • No

6. Which products have you seen this feature in?

7. On a scale of 0-10, how important would this feature be to you?

  • 0 (Not very important)

  • 10 (Very important)

8. Would you be willing to pay more for this feature?

  • Yes

  • No

Customizing the Product Feature Request Survey Template

Customizing your Product Feature Request Form is key to gathering meaningful insights that drive your product forward. By tailoring the questions, you ensure that the Product feedback you receive is clear, relevant, and actionable for shaping your new product features and roadmap. Here are the most important areas to focus your new request well on:

  • Feature-specific Context: Instead of asking "What is the feature you'd like us to add?" you can modify it to reference a particular product area or functionality.

    • Example: "What improvements would you like to see in the [specific feature]?"

  • Prioritization of Features: If you’d like to understand how users prioritize multiple feature requests, add a question like:

    • Example: "Out of the features mentioned, which one is the highest priority for you?"

  • Impact on Business: To gather insights on the business impact of a feature, consider adding:

    • Example: "How would implementing this feature impact your business outcomes?"

  • Feature Timeline Expectation: Understanding the urgency or timeline in which users expect a feature can be valuable:

    • Example: "How soon do you expect this feature to be available?"

  • Feedback Channels: To gauge if users want continuous updates.

    • Example: "Would you like to be notified about progress on this feature?"

      • Yes

      • No

How to Use Product Feature Request Form Template Effectively

Unlock the full potential of Zonka Feedback's Product Feature Request Form Template to collect valuable insights, understand user needs, and prioritize new and existing features, that will enhance your product. Follow these simple steps to gather actionable feedback, streamline your feature development process, and improve the overall customer experience.

  • Get Started with a Free Trial - Start by signing up for a free trial with Zonka Feedback. Once you're in, head to the feedback form templates section and find the Product Feature Request Form Template. Click 'Edit this Template' to begin customizing it to fit your product’s needs.

  • Personalize Your Feature Request Form - Personalizing your Feature Request Form ensures that it resonates with your brand and gathers the right insights. Here’s how to make it your own:

    • Add Your Brand’s Style: Customize the form by adding your logo, selecting brand colors, and making sure the design aligns with your product’s overall aesthetics.

    • Tailor the Questions: Adjust the product feature request questions to gather focused feedback on the features your users want, their suggestions, and how these features would improve their experience. For example, ask about their most-requested features, any pain points with existing features, or ideas for new functionality.

    • Use Smart Logic: Make the form more engaging by setting up smart logic. This way, the form adapts based on the user’s answers, making it more dynamic and relevant.

    • Align the Design with Your Product: Ensure that the form’s look and feel match your product's design, creating a seamless experience for your users.

    • Personalize Fields: Prefill certain fields using existing customer data to make the form more personal and save users' time.

    • Offer Multiple Language Options: Choose from various languages so that both your customers and teams can easily understand and fill out the form, no matter their location.

  • Preview Your Feature Request Form - Before sharing the form, use Zonka Feedback’s preview feature to see exactly how it will appear to your users. Make sure all questions are clear, the design is engaging, and everything is ready to capture the detailed feedback you need for your product feature development.

  • Distribute Your Feature Request Form - Zonka Feedback offers multiple ways to distribute your Product Feature Request Form, including in-app product request surveys, a feedback button, email surveys, feedback from sales and customer service teams, customer advisory boards, and customer polls. These channels ensure you capture feature suggestions from various touchpoints, helping you prioritize the most impactful ideas for development.

Optimize with Zonka Feedback’s Product Feature Request Form Template

  • Seamless Integration:

    • Sync with CRM: Effortlessly connect feature requests with customer profiles to get a complete view of user interactions and product needs.

    • Link with Helpdesk: Automatically trigger feature request forms after support interactions to gather requests and consolidate them in your helpdesk system for easy tracking.

    • Integrate with Marketing Tools: Launch feature request forms after product launches or updates and personalize follow-ups based on user feedback for new feature ideas.

    • Customize Integrations: Extend Zonka Feedback’s functionality to fit your tech stack with custom integrations, ensuring you can collect and manage feature requests effectively.

Zonka Feedback integrates with platforms like Salesforce, HubSpot, Mailchimp, Freshdesk, and more, making it easier to collect feature requests and analyze the data for product development.

  • Effortless Automation:

    • Auto-Trigger Forms: Automatically send feature request forms after key product interactions or milestones, capturing new feature requests seamlessly.

    • Manage Workflow: Streamline the process of handling and prioritizing feature suggestions based on survey responses, improving follow-ups and feedback management.

    • Multi-Channel Distribution: Distribute your feature request form through multiple channels like in-app product request surveys, a feedback button, email surveys to reach a broader audience and collect feature requests easily.

  • Powerful Analysis:

    • Quick Overview Reports: Get instant snapshots of user-requested features and feedback on product features using summary reports.

    • Track Trends: Monitor feature requests over time to spot trends and identify the most demanded new features.

    • In-Depth Analysis: Analyze detailed user responses on requested features to understand specific needs and prioritize requests for development.

    • Emotional Tone Detection: Use AI to assess the emotional tone behind feature requests, providing deeper insights into user priorities and pain points.

    • Thematic Analysis: Automatically categorize feedback into themes related to feature improvements, bug fixes, or new ideas for targeted analysis.

    • AI-Driven Insights: Generate comprehensive reports with critical insights on new feature requests and areas for product enhancements to fuel innovation.

  • Actionable Insights:

    • Personalized Follow-Ups: Send tailored responses to users based on their feature requests, showing appreciation and keeping them informed about development progress.

    • Resolve Issues Promptly: Turn feedback into actionable tasks, addressing feature suggestions or resolving any bug reports to improve the user experience.

    • Cross-Department Collaboration: Share insights across teams—whether it’s product, marketing, or customer support—to refine your product and enhance its overall functionality based on real user feedback.

Leverage Zonka Feedback’s Product Feature Request Form Template to streamline the collection of feature suggestions, prioritize requests, and continuously improve your product to meet customer needs, boosting user satisfaction and driving long-term business growth.

Use Cases of Product Feature Request Form Template – Industry-Specific

Zonka Feedback’s Product Feature Request Form Template can be customized to gather valuable feature suggestions across a range different types of industries and categories. Below are example questions tailored for each sector to help businesses collect actionable insights for product development.

  • SaaS Companies: Gather continuous feedback to identify features that improve product scalability and performance.

    • Example Question: What feature do you think would significantly enhance your experience or help you achieve your business goals with our platform?

  • E-commerce: Capture suggestions for features that enhance the customer journey and shopping experience.

    • Example Question: Is there a feature that would make your shopping experience faster, easier, or more personalized on our website? If yes, please describe it.

  • Healthcare: Collect feedback from both healthcare providers and patients to improve the usability and functionality of your health platforms.

    • Example Question: What new feature could make managing appointments or accessing medical records easier and more efficient for you?

  • EdTech: Engage educators and students to understand what tools or enhancements would improve virtual learning environments.

    • Example Question: What feature would help you, as a teacher or student, get the most out of our platform for learning or teaching?

  • Enterprise Software: Solicit feature requests from internal teams to improve workflow automation and team collaboration.

    • Example Question: What specific feature would enhance your team's productivity or make collaboration easier within our software?

Zonka Feedback’s Product Feature Request Form Template helps you collect essential information and prioritize feature suggestions, ensuring your product stays relevant and customer-focused. By gathering actionable feedback, you can drive continuous improvements, enhancing user satisfaction and supporting business growth.

Distribution Channels for Product Feature Request Form Template

To ensure you're collecting valuable feature requests from users, it’s crucial to offer multiple, convenient ways for them to make new request and provide feedback. Zonka Feedback’s Product Feature Request Form Template can be distributed across various channels to capture feature suggestions and improve your product development process. Here are some examples of the most effective channels for gathering product feature requests:

In-App and In-Product Feedback

Embed the feature request form directly within your product or app, allowing users to submit feature suggestions, report bug issues, or provide feedback without ever leaving the platform. Whether it's through an in-app form or embedded in-product, this real-time feedback is highly relevant and timely, ensuring users can share their ideas and suggestions while they’re actively engaged. This makes it one of the most effective ways to collect feature requests and drive user-centric product improvements..

Email Surveys -

Send targeted email surveys to specific user segments, such as your most active customers or those recently interacting with certain features. Email surveys are a powerful way to ask for feature requests, especially from users who may not engage in-app. Follow up with a confirmation email to acknowledge their contribution and build trust.

Feedback from Sales and Customer Service Teams -

Leverage your sales and customer service teams, who have direct contact with customers, to gather insights on the features users are requesting. These teams can relay this information back to the product team, aligning the product development process with real customer needs and business objectives.

Customer Advisory Boards (CAB) -

Engage your Customer Advisory Board to provide high-level feedback on specific feature requests. CABs can offer strategic advice on which features to prioritize and implement, based on market needs, competitive advantages, and overall customer satisfaction, helping you refine your product roadmap.

Customer Polls -

Conduct customer polls via email or within your product to gather feedback on specific features or ideas. Polls provide a quick snapshot of user sentiment and help product teams identify and prioritize the most pressing feature requests.

By using these distribution channels, you ensure that your Product Feature Request Form reaches your users through the most relevant touchpoints.nThis enables you to continuously gather actionable insights, prioritize new features, and enhance your product in a way that aligns with both user expectations and business goals.

Key Benefits of Using a Product Feature Request Form

A great feature request form doesn’t just gather feedback—it’s a tool that helps you build more customer-centric products, prioritize key updates, and drive long-term success. Here’s how this form can transform your product development process and boost user satisfaction:

Turbocharge Your Organization

Say goodbye to scattered ideas! With an organized system to collect information, categorize, and prioritize feature requests, you can streamline the way you manage user feedback. This ensures that all new feature requests are tracked and none are overlooked, helping you stay on top of your product roadmap.

Laser-Focused Clarity on User Needs

Gathering structured customer feedback also lets you dive deeper into exactly what your customers want. Developers can easily interpret user feedback and get clear directions on how to create something to meet customer expectations, resulting in faster and more efficient feature development.

Prioritize Like a Pro

Not every request carries the same weight. Use the suggestion form to evaluate which feature suggestions are most impactful and feasible, allowing you to prioritize what will deliver your businesses the greatest value. This enables you to move forward with features that make a real difference for your users and your business.

Fuel Innovation with Real-Time Feedback

Collecting feature requests from multiple channels—like in-app forms, email, and feedback buttons—ensures you’re constantly capturing fresh ideas. This steady stream of feedback keeps you tuned into customer pain points, helping your product evolve with user needs and trends.

Elevate Customer Engagement

Involving customers in the feature request approval process shows them that their voice matters. When users see their ideas influencing product updates, it boosts loyalty and builds stronger connections with your brand.

Streamline Cross-Team Collaboration

The form isn’t just for customers—it’s a powerful tool for aligning your internal teams. With feedback easily shared across departments like sales, support, and product, everyone can work together to deliver on feature requests that matter most.

Seamless Scalability

As your business grows, so do the feature requests. Whether you’re in SaaS companies, e-commerce, or any other industry, the form is fully customizable and scalable, ensuring it can adapt to your product’s evolving needs and customer feedback.

Data-Driven Decisions for Maximum Impact

Analyze feedback, track trends, and categorize requests to make informed decisions. By turning feedback into actionable insights, you can ensure your product roadmap is always aligned with what users want, leading to more successful updates.

FAQ for Feature Request Form Template

  • 1. How do I access the Product Feature Request Form Template?

    You can access the Product Feature Request Form Template by visiting our website and clicking on the "Try for Free" button. From there, you’ll be taken to the Survey Dashboard where you can choose from a selection of ready-to-use templates or create your own custom feature request form from scratch.

  • 2. How can this Feature Request Template benefit my product company?

    This template allows you to gather feature suggestions directly from your users, helping you understand their needs and expectations. By involving customers in the product development process, you can create features that resonate with your audience, improve your product roadmap, and ensure long-term business growth through customer-centric development.

  • 3. Can I customize the Feature Request Survey Template to match my product company’s branding?

    Absolutely! Our feature request template is fully customizable, allowing you to incorporate your company’s branding elements into templates like logos, colors, and fonts. This ensures that your own feature request template form not only aligns with your product’s identity but also offers to create a seamless, branded experience for your users.

  • 4. What data does the Feature Request Template collect from users?

    The Feature Request Form Template captures essential details such as user information, the requested product features, feature descriptions, priorities, and a detailed description of any relevant use cases. You can modify the form to include additional questions or remove unnecessary ones, ensuring the quality of the data collected is tailored to address your specific needs. All data is kept private and secure, adhering to strict data protection standards.

  • 5. Can I integrate the Feature Request Template with our existing product management systems?

    Yes! Zonka Feedback offers seamless integration with over 200 apps, including popular tools like HubSpot, Salesforce, Zendesk, and more. You can effortlessly sync the data from all your feature requests along with your existing CRM or help desk system, ensuring smooth management of feedback across your entire tech stack.

  • 6. Can I use the Feature Request Template for internal teams as well?

    Absolutely! The Feature Request Form is not only for external customers but can also be used internally by teams like sales, support, and product management to gather valuable feature suggestions from within the company. This can help align internal priorities with customer needs.

  • 7. How does the Feature Request Template ensure data security?

    We take data security very seriously. Zonka Feedback ensures that all user information collected via the Feature Request Form Template is encrypted and stored securely. We comply with industry-standard data protection regulations, ensuring your customers' data is handled safely and responsibly.

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