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Customer Advocacy Survey Template

Use this Customer Advocacy Survey Template to study the needs of the customers and find ways to improve their satisfaction with your Customer Advocacy.

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Collect customer feedback on your Customer Service and Customer Advocacy efforts to measure their experience and know whether you are being able to meet their expectations.

Questions in Customer Advocacy Survey Template

  1. 1. To what extent do you agree with the following statement? It was easy for me to engage with the customer support team.
    • Strongly Disagree
    • Disagree
    • Somewhat Disagree
    • Neutral
    • Somewhat Agree
    • Agree
    • Strongly Agree
  2. 2. How satisfied are you with the service you received?
    • Very Dissatisfied
    • Dissatisfied
    • Neutral
    • Satisfied
    • Very Satisfied
  3. 3. Which of the following reasons best describe why you would recommend our company? (Select all that apply)
    • Excellent Customer Service 
    • High-Quality Products/Services
    • Competitive Pricing
    • Prompt and Reliable Delivery
    • Positive Past Experiences
  4. 4. Please provide any additional comments or suggestions on how we can improve our customer advocacy efforts.

Create and send this Customer Advocacy Survey with Zonka Feedback

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