Product Tour
Start the self-guided tour and see the power of Zonka Feedback in action.
NPS® Reporting & Dashboard
Get a bird’s eye view and an in-depth analysis of your Net Promoter Score for your survey along with question-based analysis, trends and overtime reports.
NPS SNAPSHOT REPORT
In the Snapshot Report, get an overview of your Net Promoter Score for the current period — compared to the previous period. Also view the breakdown of promoters, detractors and passives with their change percentage.
NPS QUESTION INSIGHT
Get a breakdown report of the Net Promoter Score® question with number of detractors, passives and promoters, and graphs to indicate how many responses were given to each score of the NPS® question.
OVERTIME NET PROMOTER SCORE
Schedule daily, weekly and monthly feedback digests with detailed summary of responses captured, score, CX Metrics (NPS, CES and CSAT) and stay notified.
See cumulative NPS for every question choice and do an in-depth Feedback Analysis based on your customer loyalty score.
ISO 27001:2022 certification & GDPR & HIPAA compliance
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Single sign-on and user controls to manage roles and access levels
Flexible data hosting across multiple global data centers.
Import historical data, get custom integrations, and expert CX consulting
Case Studies
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SMS Surveys
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Salesforce 
HubSpot
ActiveCampaign
Pipedrive
Mailchimp
Zendesk 
Intercom
Freshdesk
HelpScout 
Front
Jira
Slack 
MS Teams
Webex
Zoom
Google Sheets 
Zapier 
Integrately
Make 
Webhooks 
Developer APIs
Survey Builder
30+ Question Types
Pre-built Templates
Skip Logic
White-Labeling
Multilingual Surveys
Pre-filled Survey Data
Microsurveys
Feedback Button
Digital Feedback
Device Tracking
Recurring Surveys
Survey Throttling
Integrations
APIs & Webhooks
CX Automation
Closing Feedback Loop
Response Inbox
Real-time Alerts 
Location-Based CX 
Agent-Based CX 
Survey Reports
Comparative Reports
CSAT Metrics
Text Analysis
MS Teams
