BEST FREE SURVEY MAKER TOOL

Survey your Customers & Get Feedback for Free

Collect unlimited feedback responses with Product Feedback and Website Surveys for free. Develop feedback-driven business strategies and enhance client satisfaction & customer loyalty using CES, NPS & CSAT surveys.

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USE CASES OF zonka feedback's FREE ONLINE SURVEY SOFTWARE

Listen and Take Action when it matters the most

Product Feedback

Make your product experience stand out by collecting and nurturing feedback. Increase product stickiness & reduce churn with feedback-driven decisions.

Website Feedback

Improve your website experience & conversions with real-time feedback from website visitors to optimize content and UI/UX strategy.

Feedback Button

Let your customers know that you care. Use non-intrusive feedback button everywhere within your product & website to collect useful customer insights.

BEST FREE ONLINE SURVEY TOOL - WE MEAN IT!

Seriously Unlimited Features!

When we say free, it actually means FREE!

Unlimited Survey Responses Collect unlimited website feedback for free and get real-time notifications for all of'em!
Monthly Digest Get monthly reports with a detailed summary of all responses and CX metrics.
Access to Unlimited Users Add your entire CX team, marketing department, sales reps, managers, shareholders, etc.

Try Online Survey Maker For Free!

FREE CSAT SURVEY MAKER

Measure & Improve Customer Satisfaction

Choose from a range of interactive Customer Satisfaction (CSAT) Survey Questions for free:

Smiley & Hearts Rating
5-start Rating
Circle Rating
CSAT Button and Likert Scale
Picture Rating

Create Free CSAT Survey Now!

100% Customizable Free Survey Builder

Use our WYSIWYG survey builder to create mobile-responsive & interactive surveys. Customize surveys as per your brand identity. Add media, rating scales, buttons, and much more.

Measure NPS, CSAT and CES for free

Develop customer-centric and data-driven strategies to improve customer experience. Measure customer loyalty and customer satisfaction through CSAT, CES and NPS surveys for free.

Use case-agnostic Online Surveys

Choose from 500+ free survey templates or create surveys from scratch to fit all industries, businesses of all sizes, survey time, all customer touch-points and use cases.

Increase Your Customer Retention

Increase customer loyalty by acknowledging and rewarding customers with the most constructive feedback. Address negative feedback with real-time survey alerts, and reduce churn.

ACTIONABLE FREE SURVEY SOFTWARE

Don't just collect Data. Close the Feedback Loop!

Know exactly what customers, employees and all survey respondents have to say in real-time, all in your response inbox. Monitor feedback and survey responses to engage with unacknowledged feedback and leverage positive survey responses!

Too much data to find? 'Just Search'

Search an email using full or a part of the survey respondent's name or his/her feedback.

Date Filter

Use date filter to view survey responses received on, before, after and between a specific data.

Anything you want to Filter!

Every data collected from customers - name, day(s) and time of survey response to time zone, etc., we've got a filter for it!

Tag Responses

Tag inbox responses to categorize them as per your specific feedback campaigns, new product offerings, or even good, bad and neutral CSAT, CES and CES scores.

Assign Tasks to Different Teams

Automate feedback communication between different teams. Let CX team address customer issues while Marketing team strengthens their review marketing.

Manage Contacts

Know your customers, employees or any stakeholder by tracking their feedback activities automatically mapped with their attributes in Zonka Feedback.

FREE SURVEY REPORTS

Get all the Data you will Ever Need!

Collect actionable feedback data with free website feedback widget. Evaluate your product and see if the changes actually resonate with your customers.

CX Metrics Score Sheet Track your CES, NPS and CSAT score in real time.
Detailed Report of Answers Get quantitative answers to make data-driven decisions.
Is your survey working out? Know if you need to change the question or survey placement.

Know more about Customer Feedback at Retail Stores, Shopping Malls and eCommerce

FREE SURVEY MAKER FEATURES at every step!

Features that don't Sound "Free" at all!

Packed with more features than any other free survey tool in the entire world at every step!

Pick a Template

Build Surveys

Distribute Surveys

Track Reports

Notifications

Product Tour

Survey your Customers & Get Feedback for Free

Trusted by 1000+ Brands Globally

Listen and Take Action when it matters the most

Product Feedback

Website Feedback

Feedback Button

Seriously Unlimited Features!

Know your Promoters & Detractors

Measure & Improve Customer Satisfaction

Why You Should Use Free Online Survey Tool?

100% Customizable Free Survey Builder

Measure NPS, CSAT and CES for free

Use case-agnostic Online Surveys

Increase Your Customer Retention

Don't just collect Data. Close the Feedback Loop!

Too much data to find? 'Just Search'

Date Filter

Anything you want to Filter!

Tag Responses

Assign Tasks to Different Teams

Manage Contacts

Get all the Data you will Ever Need!

Features that don't Sound "Free" at all!

Ready to start your Net Promoter Score Survey program?

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SOLUTION

CX METRICS

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