Product Feedback
Make your product experience stand out by collecting and nurturing feedback. Increase product stickiness & reduce churn with feedback-driven decisions.
Website Feedback
Improve your website experience & conversions with real-time feedback from website visitors to optimize content and UI/UX strategy.
Feedback Button
Let your customers know that you care. Use non-intrusive feedback button everywhere within your product & website to collect useful customer insights.
BEST FREE ONLINE SURVEY TOOL - WE MEAN IT!
When we say free, it actually means FREE!
Unlimited Survey Responses
Collect unlimited website feedback for free and get real-time notifications for all of'em!
Monthly Digest
Get monthly reports with a detailed summary of all responses and CX metrics.
Access to Unlimited Users
Add your entire CX team, marketing department, sales reps, managers, shareholders, etc.
FREE NPS SURVEY MAKER
Free NPS Survey Builder
Ask NPS Survey Questions from your existing employees and customers.
Get Actionable NPS Insights
Know your Net Promoter Score and get a summary of NPS questions and responses.
Get real-time notifications
Distribute surveys, track your NPS score and get real-time NPS response notifications.
ACTIONABLE FREE SURVEY SOFTWARE
Know exactly what customers, employees and all survey respondents have to say in real-time, all in your response inbox. Monitor feedback and survey responses to engage with unacknowledged feedback and leverage positive survey responses!
Too much data to find? 'Just Search'
Search an email using full or a part of the survey respondent's name or his/her feedback.
Date Filter
Use date filter to view survey responses received on, before, after and between a specific data.
Anything you want to Filter!
Every data collected from customers - name, day(s) and time of survey response to time zone, etc., we've got a filter for it!
Tag Responses
Tag inbox responses to categorize them as per your specific feedback campaigns, new product offerings, or even good, bad and neutral CSAT, CES and CES scores.
Assign Tasks to Different Teams
Automate feedback communication between different teams. Let CX team address customer issues while Marketing team strengthens their review marketing.
Manage Contacts
Know your customers, employees or any stakeholder by tracking their feedback activities automatically mapped with their attributes in Zonka Feedback.
CX Metrics Score SheetTrack your CES, NPS and CSAT score in real time.
Detailed Report of AnswersGet quantitative answers to make data-driven decisions.
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Is your survey working out?Know if you need to change the question or survey placement.
Creating a survey should be as smooth as signing up. And our Survey Wizard takes care of that!
Free Survey templates
500+ free templates at your disposal so you can take feedback right away!
Pre-defined use-cases
Choose what you want to survey - Website, Product, Employees, Customer, and more.
Create mobile-responsive and 100% customized surveys without any pay-wall or customization restrictions.
Mix Question-types
Choose from text boxes, date formats, buttons, check-boxes, and image uploads to capture any detail.
Rating Scales of all Kinds
Right from star-rating, heart-rating, and emoticon-rating to Likert Scales, and NPS Scale, we've got them all for you!
Centre Stage for your Brand
Add your logo, change the background, and customize the survey's look and feel so it resonates with your customers.
Organize Feedback with Ease
Add survey details like internal names and descriptions to streamline internal feedback management.
Zonka Feedback's free survey tool makes feedback easy and fun for you and your customers!
Survey Website Visitors
Use the feedback widget on your website to get critical feedback and constructive suggestions from your visitors.
Get Product Feedback
Empower your product managers to improve the product experience during internal testing and after the product launch.
Analyze survey responses, and all CX metrics like NPS, CES, and CSAT scores.
Survey Response Reports
Get a bird's eye view of the survey responses and see your overall CSAT scores along with survey questions and survey respondents' choice of answers.
Survey Inbox
Get all responses in your survey inbox to view feedback. Just like any other mail inbox, the inbox is auto-categorized as 'Read' and 'Unread'. You can also Archive emails.
Keep your feedback managers and customer success team in loop with real-time Notifications through email and Slack.
Notifications on Slack
Set up new survey response notifications to Slack Users and notify the Slack channel in real-time
Notifications on Email
Set up response notifications to receive real-time notifications on email every time a new response has bee submitted.
Global Brands
Countries
Surveys per month
Introducing User Segmentation — Deliver surveys and feedback forms with precise targeting using powerful User Segments. 
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Offline Surveys
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Salesforce 
HubSpot
ActiveCampaign
Pipedrive
Mailchimp
Zendesk 
Intercom
Freshdesk
HelpScout 
Front
Jira
Slack 
MS Teams
Webex
Zoom
Google Sheets 
Zapier 
Integrately
Make 
Webhooks 
Developer APIs
