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AUTOMOBILE CUSTOMER FEEDBACK SOFTWARE
Capture customer feedback post test-drives, successful purchase, post agent interaction, and measure automobile center’s experience with Automotive Feedback Software.
Sign up now for free and start taking customer feedback in minutes!
Measure satisfaction of your automobile centre’s experience with kiosks at reception, and email & SMS surveys at every touchpoint.
Measure your automotive staff performance and keep them in loop about customer feedback with real-time notifications for quick action.
Get in-depth analysis of areas of improvement using actionable feedback and implement strategies to improve customer services.
Provide positive experience every time with quick action workflows and closing the feedback loop to foster culture of care and trust.
BUILD AUTOMOTIVE FEEDBACK FORMS
Use a simple WYSIWYG Survey builder to ask any questions in your Automobile feedback form.
Build Experience
Build different customer experiences: Measure NPS, CES, CSAT. Conduct Surveys, Polls & Quizzes.
Dynamic Surveys
Use skip logic, survey redirection, answer piping, themes, languages and more to create Dynamic Surveys.
Variables & Pre-Fill Data
With Custom Variables & Attributes, pass data to your surveys, pre-fill survey fields and enrich your responses and reports.
TYPES OF AUTOMOTIVE FEEDBACK FORMS
Capture the customer sentiment at the automotive centre using kiosk, iPad, or Android tablets in real-time.
Understand customer’s satisfaction with the service provided at automobile dealerships or car repair shops to find gaps in your service and improve customer experience next time.
Get feedback on individual staff and departments using the staff feedback form. It can help you find out top performing staff as well as the ones who need more training to handle customer issues.
Use location-comparative reports to compare performance of each service centre or dealership of your automobile company and find areas of improvement.
Capture data of new as well as frequent customers at your car dealership using kiosk and offline surveys. Using feedback, improve experience of repeat customers as well as the new ones so they come back again.
AUTOMOTIVE STAFF FEEDBACK
Add your staff members to your Automotive Feedback Software and measure customers’ feedback about respective teams.
MULTICHANNEL AUTOMOBILE FEEDBACK SOFTWARE
Measure on-premises Customer Loyalty on iPads, Android Tablets and Kiosks using Offline Survey App.
iOS Surveys
Use iPad Survey App to measure on-premises NPS through iPads and iPhones.
Android Surveys
Set up Android Devices — Tablets & Smartphones into Feedback Devices for real-time feedback
Kiosk Feedback
Set up touchscreen devices as Kiosks to take unattended feedback.
Offline Surveys
Take feedback and collect responses without Wi-Fi. Sync anytime.
Measure on-premises Customer Loyalty on iPads, Android Tablets and Kiosks using Offline Survey App.
iOS Surveys
Use iPad Survey App to measure on-premises NPS through iPads and iPhones.
Android Surveys
Set up Android Devices — Tablets & Smartphones into Feedback Devices for real-time feedback
Kiosk Feedback
Set up touchscreen devices as Kiosks to take unattended feedback.
Offline Surveys
Take feedback and collect responses without Wi-Fi. Sync anytime.
Measure on-premises Customer Loyalty on iPads, Android Tablets and Kiosks using Offline Survey App.
iOS Surveys
Use iPad Survey App to measure on-premises NPS through iPads and iPhones.
Android Surveys
Set up Android Devices — Tablets & Smartphones into Feedback Devices for real-time feedback
Kiosk Feedback
Set up touchscreen devices as Kiosks to take unattended feedback.
Offline Surveys
Take feedback and collect responses without Wi-Fi. Sync anytime.
Measure on-premises Customer Loyalty on iPads, Android Tablets and Kiosks using Offline Survey App.
iOS Surveys
Use iPad Survey App to measure on-premises NPS through iPads and iPhones.
Android Surveys
Set up Android Devices — Tablets & Smartphones into Feedback Devices for real-time feedback
Kiosk Feedback
Set up touchscreen devices as Kiosks to take unattended feedback.
Offline Surveys
Take feedback and collect responses without Wi-Fi. Sync anytime.
Measure on-premises Customer Loyalty on iPads, Android Tablets and Kiosks using Offline Survey App.
iOS Surveys
Use iPad Survey App to measure on-premises NPS through iPads and iPhones.
Android Surveys
Set up Android Devices — Tablets & Smartphones into Feedback Devices for real-time feedback
Kiosk Feedback
Set up touchscreen devices as Kiosks to take unattended feedback.
Offline Surveys
Take feedback and collect responses without Wi-Fi. Sync anytime.
Measure on-premises Customer Loyalty on iPads, Android Tablets and Kiosks using Offline Survey App.
iOS Surveys
Use iPad Survey App to measure on-premises NPS through iPads and iPhones.
Android Surveys
Set up Android Devices — Tablets & Smartphones into Feedback Devices for real-time feedback
Kiosk Feedback
Set up touchscreen devices as Kiosks to take unattended feedback.
Offline Surveys
Take feedback and collect responses without Wi-Fi. Sync anytime.
RESPONSE INBOX
See your feedbacks and survey responses in real-time with the Net Promoter Score in your Response Inbox. Easily filter by Promoters, Detractors, Passives directly from the Inbox. Filter your Responses, add Tags to identify themes, search by Name, Comments and more.
Response Inbox
View feedback and responses in real-time in a Collaborative Response Inbox.
Response Inbox
View feedback and responses in real-time in a Collaborative Response Inbox.
Response Inbox
View feedback and responses in real-time in a Collaborative Response Inbox.
Response Inbox
View feedback and responses in real-time in a Collaborative Response Inbox.
Response Inbox
View feedback and responses in real-time in a Collaborative Response Inbox.
Response Inbox
View feedback and responses in real-time in a Collaborative Response Inbox.
TYPES OF PATIENT SURVEYS
View complete analysis of patient feedback with detailed reporting with tables, graphs and text analysis. View trends and know what patients think about facilities, staff and more.
Patients and visitors can give feedbacks and rate caregivers, doctors, nurses and other staff. These reports and analysis can be used to evaluate staff performance over time.
Get summarized reports in your email inbox with no lags. Schedule daily, monthly or weekly summary digests to stay updated on patient feedback at your clinic or hospital.
Use location-comparative reports to compare performance of each clinic and hospital and assess areas of improvement. Use date-comparative reports to evaluate improvements over time.
Use location-comparative reports to compare performance of each clinic and hospital and assess areas of improvement. Use date-comparative reports to evaluate improvements over time.
Create Engaging Experiences
Create and customize engaging surveys in minutes with an easy-to-use WYSIWYG editor.
Build Experience
Build different customer experiences: Measure NPS, CES, CSAT. Conduct Surveys, Polls & Quizzes.
Dynamic Surveys
Use skip logic, survey redirection, answer piping, themes, languages and more to create Dynamic Surveys.
Variables & Pre-Fill Data
With Custom Variables & Attributes, pass data to your surveys, pre-fill survey fields and enrich your responses and reports. .
INTEGRATIONS
Connect your favorite tools for a seamless feedback management.
Sync Data
Sync data to apps and tools.. Map survey fields to fields in your CRMs, Customer Support Tools, Marketing Automation Software.
Automatic Email Triggers
Trigger automatic survey campaigns and actions for events like New Contact Added, Ticket Closed or Solved, New Order placed.
Deep Integrations
Use Native Integrations with Intercom, HubSpot, Zendesk, Salesforce, & more. Build your own using APIs & Webhooks.
Global Brands
Countries
Surveys per month
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Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.