Top 20 Website Feedback Widgets to Measure User Experience in 2025

Imagine this: a high-traffic SaaS website notices a sudden drop in conversions. What’s causing it? Confusing navigation? Poor mobile responsiveness? Instead of guessing, they activate a website feedback widget—a simple tool that gathers insights directly from users. Within days, patterns emerge: visitors struggle with the checkout process. Armed with this data, the team rolls out fixes, and conversion rates soar.

Website feedback isn’t just about fixing issues; it’s about unlocking potential. Research shows that 42% of users leave websites due to functionality issues, while 88% never return after a bad experience. For a growing businesses, where every interaction counts, capturing user feedback in real-time is non-negotiable.

With feedback widgets, you can pinpoint what’s working, uncover hidden roadblocks, and enhance customer satisfaction—all without needing a developer to embed complex surveys. From NPS scores to bug reports, these widgets streamline the process of gathering actionable insights.

In this article, we’ll explore 20 of the best website feedback widgets, their types, use cases, and key considerations for selecting the right one. Let’s dive in and discover how you can turn your website into a data-powered growth machine!

TL;DR

• A website feedback widget is an interactive element embedded within web pages to gather user insights that enhance user experience and inform website improvements.

• There are various types of website feedback widget that includes feedback button, popup surveys, and slideout surveys among others.

• Some of the best website feedback widgets tools include Zonka Feedback, Qualtrics, SurveyMonkey, Hotjar, and Survicate among others.

• Zonka Feedback is one of the most effective feedback widgets tools that can help you deploy customizable and engaging user surveys of all types through its feedback widgets on websites. Sign up for a free trial or schedule a demo to collect website feedback, analyze results, take action and close the feedback loop.

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If you’re ready to explore the best website feedback widgets and skip straight to our top picks, here's our curated compilation you can implement right away.

What is a Website Feedback Widget?

A website feedback widget is an interface element or a snippet placed on a website to gather opinions, suggestions, and comments from visitors. It typically appears as a small tab or button fixed to the side or bottom of a webpage, inviting users to provide feedback about their experience on the site.

It can be easily embedded into your live website without any coding or technical skills required. You can add a website feedback widget to CX metric surveys like NPS surveys and CSAT surveys, or to others like 1 to 5 rating scale surveys and bug reporting surveys for analyzing user feedback.

Why is Website Feedback Widget Important?

Here are some reasons why you must consider website feedback widgets for your business:

• Identify and Resolve Issues: Feedback widgets let users report bugs or share suggestions, enabling you to quickly fix problems and enhance your website or product experience.

• Facilitate Feature Enhancement: By collecting user ideas for new features or improvements, feedback widgets support smarter feature prioritization and align development with user needs.
• Capture Testimonials and Reviews: Gather ratings and reviews seamlessly through in-app feedback using feedback widgets, providing authentic social proof that builds trust and influences new customers.
• Evaluate Satisfaction and Loyalty: Use surveys like NPS surveys and CSAT surveys via widgets to measure customer satisfaction, address pain points, and foster long-term loyalty.

Types of Feedback Widgets to Collect Feedback

Here are some feedback widget examples that can help you decide what would work best for your requirements:

1. Feedback Button

The website feedback button, placed strategically across web pages, allows customized survey access, providing continuous, unobtrusive feedback without crowding the interface or requiring any additional integration within the system, unlike the feedback plugin. It’s versatile and serves various purposes:

• Website Usability Feedback: To capture user insights on website experience, from navigation to overall UX.
• Product or In-App Feedback: Gather unsolicited opinions or suggestions about products or app usage.
• Lead Capture: Utilize customizable user feedback buttons for capturing user details seamlessly, enhancing branding and attention capture. 

2. Popup Survey

Website popup surveys are among the most popular ways to collect customer feedback aimed at collecting event-specific or user-specific content on a website. They appear as forms within the website interface and serve specific functions tailored to user behavior. Use them to get:

• Time-Based Feedback: To trigger surveys after specific durations and capture genuine impressions, such as engaging users after 5 minutes on the website.
• Exit Intent Feedback: Understand reasons behind incomplete actions, like abandoned purchases, by prompting exit-intent surveys before users leave the website.
• Post-Transaction/Event Feedback: Solicit feedback post-interaction, be it a purchase, newsletter sign-up, or other transactions, to gather insights on varying user experiences.

3. Slideout Survey

A slideout survey is designed to slide out from the side of the screen without taking up the entire screen space. Most website builders allow for easy integration. Use them to collect:

• Post-Transaction Feedback: Place slideout surveys strategically, such as on the order completion page, to gather feedback immediately after a transaction.
• Exit Intent Feedback: Engage users before they leave the website, capturing unsolicited feedback and understanding the reasons behind their exit.
• Generic Feedback: Deploy slideout surveys on the homepage or across various pages to capture general feedback or suggestions, aiding in collecting both generic and page-specific insights.

4. Bottom Bar Survey

Bottom bar surveys are unobtrusive buttons placed at the bottom right or left of a webpage that open a survey when clicked. The button text can be customized to align with your brand or survey purpose, offering a seamless opt-in experience.

Bottom bar surveys are perfect for:

• Opt-In Feedback: Allow visitors and customers to voluntarily provide feedback by clicking on the button. For example, add a "Share Your Thoughts" button on a blog page to collect content feedback.
• Post-Support Interaction: Place a button labeled "Rate Our Help" on your help center page to gather feedback on knowledge base articles or chat support.
• Homepage Feedback: Use a "Tell Us What You Think" button on your homepage to capture overall impressions from new and returning visitors.

5. Popover Survey

Popover surveys open as an overlay on a webpage, triggered by user actions such as clicking a button or link, rather than by events or timers like popup surveys. They are anchored to the button or link that triggers them, ensuring a seamless user experience without disrupting the page layout.

Popover surveys are ideal for:

• In-Context Feedback: Gather specific feedback related to features, articles, blogs, or CTAs, right where user interaction happens.
• Feature Feedback: Understand how users interact with new or existing features directly within their context.
• Content Feedback: Use popover surveys on blogs or knowledge base articles to assess relevance and quality instantly.

Use Case of Feedback Widgets

Some use cases for feedback widgets include:

• SaaS: Utilizing feedback widgets to collect user suggestions and opinions helps in iterating and improving the software. This can lead to higher user satisfaction and increased retention rates.

• E-commerce: In E-commerce, feedback widgets can be used to collect customer feedback on products and shopping experiences, conduct market research surveys to grasp market trends and request contact forms for enhancing personalization efforts.

• Healthcare: Feedback widgets can help to collect patient feedback on services, facilities, and healthcare experiences and enhance the overall patient journey.

• Financial Services: Allowing clients to provide feedback on banking services, online transactions, or customer support interactions through feedback widgets helps in refining service quality.

• Tourism: Feedback widgets allow travelers to provide real-time feedback on their user journey, encompassing aspects such as accommodations, tours, transportation, and attractions so that companies can fine-tune their services.

Best Website Widgets at a Glance

20 Best Website Feedback Widgets to Collect User Feedback

Although there are multiple website survey software out there that offer feedback widgets for collecting user feedback, let us look at the best website feedback widgets tools that can help you create customer feedback forms and get customer insights.

1. Zonka Feedback: AI Powered Website Feedback Widget 

Zonka Feedback is a comprehensive solution for gathering and acting on feedback from your website and app. With its customizable feedback widgets, it empowers you to measure user satisfaction, identify issues, and optimize user experiences in real-time. Whether you're looking to improve navigation, capture feature-specific insights, or understand why users abandon their journeys, this website feedback widget tool offers features to collect actionable feedback seamlessly across every stage of the user journey.

Its diverse widget options include popup surveys triggered by key actions, feedback buttons for voluntary inputs, and exit intent surveys that capture feedback just before users leave. For non-intrusive feedback collection, slide-up surveys and bottom bar buttons gather insights without interrupting user activity. Embedded surveys and clickable survey links further integrate seamlessly with your website content, offering a cohesive user experience.

Advanced targeting options ensure that feedback collection is precise and context-driven. You can tailor surveys based on user devices, specific web pages, or dynamic audience segments. Coupled with powerful AI-driven analytics, Zonka Feedback transforms raw data into actionable insights by detecting sentiment, identifying themes, and tracking trends. 

Top Features

• Collect feedback using various feedback widgets like feedback buttons, popup surveys, popover surveys, slide-up surveys, and bottom bar for non-intrusive, context-aware feedback collection.
• Choose from 100+ templates and 30+ question types to create customized surveys tailored for CX metrics like NPS, CSAT, and CES, or for other feedback needs.
• Conduct surveys in over 30 languages to cater to a global and diverse audience effectively.
• Ensure a seamless feedback experience on all devices with mobile optimized surveys.
• Segment users by behavior, demographics, and dynamic attributes to offer personalized feedback requests and tailored survey displays.
• Deploy surveys based on specific pages, devices, and user actions to capture feedback at the most relevant touchpoints.
• Access advanced reporting with AI-driven tools like sentiment analysis, trends, and text analytics for actionable insights.
• Connect with CRMs, helpdesks, and marketing platforms like Salesforce, HubSpot, and Zendesk to centralize and automate feedback management.

2. Qualtrics: Feedback Widget with Predictive Analytics

Designed to enhance customer journeys, Qualtrics is an enterprise feedback management software that enables you to capture in-the-moment insights with interactive forms and surveys at key touchpoints. Whether you're analyzing website navigation, understanding user behavior, or identifying bottlenecks, Qualtrics provides feedback widgets to gather actionable feedback and predict trends.

Its website feedback widget seamlessly integrates with your website, offering popups, embedded surveys, and targeted forms triggered by user actions. These widgets enable real-time data collection, helping you address issues as they arise and optimize the user experience effectively. Paired with Qualtrics' powerful reporting and predictive analytics, you can make informed decisions and improve customer satisfaction.

Top Features

• Deploy popups, embedded forms, and triggered surveys to capture user insights at crucial touchpoints with dynamic feedback widgets.

• Analyze feedback data to forecast trends, behaviors, and potential issues proactively with predictive analytics.
• Access pre-built survey templates and multiple question types tailored to various feedback needs.
• Generate concise summary reports with filtering options to focus on relevant data.
• Collect up to 500 responses in the free version, with options to scale for larger needs.
• Tailor surveys to specific user segments or actions for precise and relevant feedback collection.

If you find that this software does not fit your customization needs, you can check out Qualtrics alternatives that have similar powerful features to meet your needs.

3. SurveyMonkey: Versatile User Feedback Widget Tool

SurveyMonkey is a versatile customer experience tool that offers customizable widgets and in-page feedback options and helps you capture precise insights directly from users, making it an ideal solution for improving navigation, addressing usability issues, and enhancing content relevance. Whether it’s a quick yes/no question or a detailed survey embedded within a page, SurveyMonkey ensures seamless integration with your website and other feedback channels.

The platform supports multiple survey formats, including popups, embedded surveys, and in-page widgets, enabling targeted feedback collection at specific moments in the user journey. Additionally, the tool’s user-friendly interface and powerful analytics capabilities streamline feedback management, helping businesses make data-driven decisions efficiently.

Top Features

• Use popups, embedded surveys, and in-page widgets to capture user feedback without disrupting the browsing experience.
• Gather contextual insights by embedding widgets directly into website content, such as FAQ pages or blog posts.
• Share surveys across websites, email, and social media to reach a broad audience.
• Access various question types and design options to create engaging surveys tailored to your needs.
• Generate detailed reports with filtering and analysis options to uncover trends and actionable insights.
• Collaborate on survey creation, analysis, and management for streamlined feedback processes.

You can also look at these SurveyMonkey alternatives if you think the tool has integration constraints with various software. 

4. Hotjar: Feedback Widget with Behavioral Insights 

Hotjar is a dynamic tool for collecting and analyzing website feedback, offering a mix of in-the-moment feedback widgets and detailed survey options to understand user behavior and improve their experience. Its feedback widgets and surveys are designed to provide real-time insights into what users love, dislike, or struggle with on your website, helping you optimize their site for conversions and user satisfaction.

Hotjar’s Feedback widget sits unobtrusively at the edge of your web pages, allowing users to rate their experience, leave comments, and even attach screenshots for context. For deeper insights, its Surveys can be triggered across the site or on specific pages, collecting qualitative and quantitative feedback to uncover what drove users to your site, how they engage with it, and any obstacles they face.

Top Features

• Heatmaps, session recordings, and funnel analysis provide deep insights into user interactions, aiding in website optimization.
• In-the-moment feedback buttons allow users to rate their experience and provide detailed comments with optional screenshots.
• Customizable surveys, polls, and feedback forms allow for targeted feedback gathering, enabling businesses to address specific user concerns.
• Visualize numerical feedback like NPS or rating scale responses using graphs and charts in the Hotjar dashboard.
• In-depth analytics and reporting tools offer detailed data visualization, empowering informed decision-making for website enhancements.
• Capability to recruit testers and gather user feedback for comprehensive usability testing, facilitating tailored improvements.

This software offers limited targeting and segmentation, hence you can check out Hotjar alternatives if that feature matters the most to your business requirements. 

5. Typeform: Interactive Feedback Widget for Websites

Typeform is a dynamic website feedback survey widget known for its interactive and engaging forms that effortlessly capture customer feedback. Designed with a focus on user experience, Typeform’s forms guide visitors through questions in a one-at-a-time format, encouraging thoughtful responses while maintaining high completion rates. Its website feedback widgets can be embedded into pages or triggered as pop-ups, ensuring feedback is collected without disrupting the user journey.

Combined with its visually appealing design options, Typeform makes collecting feedback intuitive and aligned with your brand identity. With powerful analytics tools, it enables you to analyze trends, completion rates, and key feedback metrics to improve website experiences effectively.

Top Features

• Interactive, conversational forms with multimedia capabilities make filling the feedback form more enjoyable and insightful for users.

• Smart form features enable conditional logic and dynamic questioning based on user responses, ensuring a personalized feedback-gathering experience.

• Customizable designs and templates allow you to align feedback forms with their branding, enhancing user experience.

• Robust analytics tools provide comprehensive insights, including completion rates and response trends, helping in data-driven decision-making for website improvements.

If you feel that this software doesn't offer in-depth data analysis and customizations, you can check out Typeform alternatives to find the tool that fits your needs. 

6. Survicate: Targeted Website Feedback Widgets for Precise Insights

Survicate's feedback widgets enable you to collect real-time data directly from website visitors through embeddable buttons, behavior-triggered surveys, and targeted forms. These widgets ensure feedback is collected non-intrusively, encouraging user participation while maintaining the browsing experience. Its advanced feedback widgets adapt to user behavior and demographics, enabling precise targeting. Whether you want to deploy exit intent surveys, gather feedback on specific pages, or capture user goals during navigation, its widgets make it possible.

Additionally, with features like multilingual support and the ability to save partially submitted surveys, Survicate ensures higher response rates and actionable insights tailored to your audience's needs.

Top Features

• Run targeted surveys via email, link, chat, websites, web apps, or mobile apps for different user demographics.

• Over 125+ customizable survey templates and 15+ question types like NPS, CES, and CSAT enable tailored surveys with brand-centric customization for enhanced engagement.

• Seamless integration with various software, including email and marketing automation tools, ensuring comprehensive feedback management across platforms.

• Access a dedicated dashboard for customer experience tracking, providing detailed filtering options and per-respondent analysis for actionable insights.

If you are looking for advanced features on a budget, consider checking out these Survicate alternatives for your business requirements. 

7. Surveysparrow: Dynamic Feedback Widget for Website Engagement

Survicate stands out as a feedback widget tool with advanced configurations to collect actionable website feedback effortlessly. Its dynamic feedback widgets—including popups, inline embeds, and side panels—are designed to engage users at the most opportune moments. You can easily configure these widgets to trigger based on user actions, events, or specific conditions, enabling precise feedback collection without disrupting the user experience.

These widgets can also be tailored with multilingual support, custom variables, and behavior-specific triggers, such as starting surveys automatically, redirecting users post-survey, or displaying surveys in specific languages.

Top Features

• Create native pop-up surveys tailored to your branding with AI-recommended or pre-built templates.
• Show surveys based on page views, scrolling, or exit intent for targeted feedback collection.
• Address cart abandonment, measure customer satisfaction, gather zero-party data, and validate product roadmaps.
• Implement the Web Widget with a simple code snippet, enabling updates and new surveys without additional development effort.
• Complement broader feedback programs with specific, actionable insights on high-priority touchpoints.
• Analyze feedback instantly through reporting dashboard, complete with visual progress tracking.

8. Wootric: Best Website Widgets for CX Metrics

Wootric focuses on delivering an efficient and seamless feedback experience through its feedback widget capabilities, tailored to measure customer sentiment and engagement across websites, mobile apps, and digital touchpoints. Its survey widgets allow you to collect feedback in real time during critical moments in the customer journey, providing insights into Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES).

The feedback widgets are highly customizable, enabling you to align their appearance with your brand's design and enhance the user experience. By leveraging event-based triggers, Wootric ensures feedback collection at key journey points, helping businesses identify experience gaps and prioritize improvements.

Top Features

• Tailor survey widgets to match your website or app’s design for a seamless brand experience.
• Deploy surveys during critical moments, such as post-purchase or support interactions, for context-aware feedback.
• Use feedback widgets across websites, mobile apps, and email or SMS for consistent feedback collection.
• Combine data from feedback widgets with other customer experience sources for a unified view of sentiment and trends.
• Gain instant insights into feedback scores and qualitative data to make timely, data-driven decisions.

9. SurveySensum: Dynamic Feedback Widgets for Website

SurveySensum is an enterprise-grade feedback platform that specializes in delivering real-time insights through its customizable feedback widgets. Designed to help you collect actionable data, it supports NPS, CSAT, and other CX-focused surveys to measure customer satisfaction and optimize key touchpoints in the user journey. With its dynamic widgets, you can deploy surveys seamlessly across websites and mobile apps, enabling precise and context-driven feedback collection.

SurveySensum’s feedback widgets are tailored to fit enterprise needs, offering multilingual support and the ability to target specific user segments. These widgets can be triggered based on customer actions or displayed consistently across a user’s journey, ensuring high response rates and valuable insights.

Top Features

• Create branded surveys tailored for websites and apps, including NPS, CSAT, and customer journey surveys using feedback widgets.
• Deploy surveys based on user actions like page visits, scroll depth, or navigation events for timely feedback collection.
• Leverage AI-driven text analytics to extract key themes and sentiment from open-ended responses.
• Target specific user groups or behaviors to collect context-specific feedback.
• Access real-time feedback insights with advanced filtering and trend-tracking capabilities.

10. Delighted: Simple & Customizable Website Feedback Widget

Delighted simplifies website feedback collection with its web widget, designed for fast, seamless integration and user-friendly customization. Whether it's gathering feedback on site navigation, validating product features, or addressing pain points, Delighted empowers you to uncover actionable insights without relying heavily on developers or designers. Its website feedback widget offers full control over survey customization, targeting, and triggers. You can deploy surveys on specific pages, for certain user flows, or trigger them by behaviors such as scrolling or exit intent. 

Top Features

• Create native pop-up surveys tailored to your branding with AI-recommended or pre-built templates.
• Show surveys based on page views, scrolling, or exit intent for targeted feedback collection.
• Address cart abandonment, measure customer satisfaction, gather zero-party data, and validate product roadmaps.
• Implement the Web Widget with a simple code snippet, enabling updates and new surveys without additional development effort.
• Complement broader feedback programs with specific, actionable insights on high-priority touchpoints.
• Analyze feedback instantly through reporting dashboard, complete with visual progress tracking.

11. Feedbackify: Drag & Drop Website Feedback Widget

Feedbackify is a simple yet effective feedback tool designed for websites, offering a customizable feedback widget that allows you to gather real-time, anonymous feedback from visitors. With its drag-and-drop form builder, this feedback widget tool makes it easy to create tailored feedback forms that integrate seamlessly into websites or apps. The platform’s focus on data privacy and intuitive design ensures higher response rates and actionable insights to improve user experiences.

Top Features

• Design tailored feedback forms effortlessly with a drag-and-drop form builder, ensuring easy customization.

• Collect instant feedback from website visitors using the Feedbackify widget or a text link, enhancing user engagement.

• Gather feedback through embedded text links on websites or emails, expanding customer feedback collection channels for comprehensive insights.

• Access and manage collected feedback conveniently through the Feedbackify dashboard, streamlining data analysis and decision-making.

12. Marker.io: Visual Website Feedback Widget for Bug Reporting

Marker.io stands as a visual feedback tool that helps in collecting bug reports through direct identification of website issues through annotations and customizable bug reporting templates. By embedding a feedback widget, users can capture screenshots, annotate issues, and submit detailed reports without leaving the site. This tool integrates seamlessly with popular project management platforms like Jira, Trello, ClickUp, and Asana, ensuring that feedback is efficiently channeled to your development team.

Top Features

• Allows visual bug identification through direct annotations on websites to pinpoint issues visually, enhancing precision in bug reporting.
• Tailor bug reporting templates for personalized bug tracking, aligning with specific business requirements for enhanced customization.
• Integrates seamlessly with issue trackers, consolidating incoming feedback across local, staging, and live websites for streamlined management.
• Enables non-disruptive way to collect honest feedback, avoiding intrusive pop-ups or exit intent frames, ensuring a smooth user experience. 

13. GetFeedback: Intuitive Website Feedback Widget for CX Teams

GetFeedbac, now a part of SurveyMonkey enterprise, is among the popular customer feedback tools that offers a versatile feedback widget allowing contextual ways to collect feedback. It enables personalized surveys triggered by various events, while customization options including logos, fonts, and colors to enhance engagement. By integrating feedback widgets, this tool helps you identify content issues, process bugs, and friction points in the user journey. Its customizable surveys blend effortlessly with your website’s design, providing a non-disruptive way to gather actionable insights.

Top Features

• Create branded user feedback buttons and surveys personalized with logos, fonts, colors, and custom URLs.

• Embed surveys on websites or apps, share via text messages or social media, or send emails directly or through integrated email service providers.

• Customize survey logic, greetings, and personalize interactions, ensuring tailored feedback experiences for users.

• Utilize advanced targeting capabilities to prompt real-time website feedback based on user behavior and demographics, enhancing feedback relevance.

If you think this software doesn't have enough customization options, you can check out GetFeedback alternatives to find your required tool. 

14. Saber Feedback: Intuitive User Feedback Widget for Websites

Saber Feedback is a lightweight yet powerful website feedback widget tool designed to simplify collecting and managing customer insights. With its customizable feedback button, it allows users to provide visual and textual feedback directly from any webpage. It captures precise user input through screenshots and detailed system data, enabling you to uncover bugs, identify UX issues, and gather customer suggestions seamlessly. Its intuitive design ensures a non-disruptive experience while integrating effortlessly with project management and communication tools.

Top Features

• Visual issue annotation enables you to 'draw' on websites to pinpoint specific issues, providing clear visual references for quick fixes.
• Allows users to capture snapshots of website problems for comprehensive issue identification.
• Offers 14 form field types including emoji rating and logic-based forms, ensuring tailored feedback collection.
• Enables easy feedback incorporation into various systems like email, helpdesk tools, or project management tool for efficient issue resolution.

15. Mopinion: Best Website Widgets for Actionable Feedback Insights

Mopinion is one of the most popular website feedback tools enabling centralized collection, analysis, and segmentation of online customer feedback. Its widgets are designed for diverse use cases, including slide-in forms, modals, or embedded feedback buttons, enabling precise feedback collection at key touchpoints. With a drag-and-drop feedback form builder and advanced analytics, Mopinion provides actionable insights to optimize the user experience.

Top Features

• Design customizable feedback surveys using a drag-and-drop interface, featuring various modes like slide-in forms, modals, or embedded options to collect customer feedback.

• Collect visual feedback by allowing users to point and click on-page elements, providing precise insights into reported issues or suggestions.

• Create feedback forms that are customizable and display on-page, facilitating contextual customer feedback gathering directly within the user experience.

• Use a single lightweight script for all feedback buttons, ensuring streamlined integration and management of feedback tools.

16. Medallia: Enterprise Website Feedback Widgets for CX

Medallia stands as an all-inclusive and one of the best enterprise feedback tools offering powerful website feedback widgets to capture customer sentiments at critical touchpoints. Known for its advanced analytics and comprehensive insights, Medallia goes beyond traditional surveys by incorporating feedback widgets into a broader CX ecosystem. Its feedback tools seamlessly integrate with websites to gather real-time insights, addressing user pain points and improving the overall customer journey.

Top Features

• Analyze sales and customer support calls for nuanced insights through speech analysis, providing deeper understanding and improvement opportunities.

• Uncover frustrations and usability issues via heatmaps and click analysis, identifying precise areas needing enhancement within the user experience.

• Gather insights from various social platforms and third-party reviews, consolidating feedback from diverse sources for holistic analysis.

• Incorporate video feedback for enriched insights, allowing users to convey feedback more comprehensively than traditional text-based responses.

While the initial setup of this software can be a hassle, you can check out Medallia alternatives for an easy onboarding requirement of your feedback widgets tool. 

Top Free Feedback Widgets to Collect Customer Feedback

While many feedback widget tools mentioned in the above list were free for use, here are some that offer complimentary access to essential features for gathering customer feedback.

Zonka Feedback's free basic plan includes fully customizable surveys, including CX metric surveys like NPS, CSAT, and CES. It also offers multilingual surveys, web embeds, microsurveys, survey distribution through web widgets, white-labeling, response tagging, snapshot reporting, segmentation, and integrations with apps such as Slack, Zapier, Microsoft Teams, and more.

17. Userback: Free Feedback Widget for Visual Insights

Userback is a free feedback widget tool designed to capture visual feedback seamlessly, empowering users to provide annotated screenshots and detailed insights on websites or applications. Ideal for development teams and designers, it simplifies the process of reporting issues and gathering suggestions on live websites, prototypes, or staging environments.

Top Features

• Capture annotated screenshots with precise feedback

• Collect feedback on live websites or prototypes

• Collaborate with team members and clients in real-time

• Integrate feedback directly into popular project management tools

18. Crowdsignal: Best Free Widget for Website Polls 

Crowdsignal is a versatile website feedback widget tool that enables you to embed widgets on your website for continuous feedback collection. It also allows you to share interactive polls, surveys, and quizzes easily, even via email, without requiring users to leave their inbox.

Top Features

• Easily embed widgets on your website to collect feedback continuously.

• Share polls that users can fill out from anywhere, including email.

• Engage and educate your audience with interactive quizzes.

• Gain insights from feedback and survey responses with robust data analysis tools.

• Connect Crowdsignal with your existing tools for seamless data sharing and analysis.

19. Ruttl: Feedback Widget for Annotated Reviews

Ruttl is a visual feedback tool tailored for websites, enabling users to leave comments and precise annotations on web pages, images, and PDFs. Its no-signup feedback process is perfect for clients and customers, while integrations with tools like Zapier ensure a smooth feedback-to-action workflow.

Top Features

• Integrate with 3000+ apps using Zapier for a seamless workflow.

• Clients can leave comments without the need for sign-ups.

• Request feedback on web pages, images, and PDFs.

• Receive feedback on web apps without requiring logins.

• Access an open Slack channel for prompt customer support, regardless of plan.

20. Emojicom: Fun & Engaging Feedback Widget for Websites

Emojicom is a lightweight and engaging feedback widget tool that enables you to capture user sentiment through emoji-based reactions. By embedding the Emojicom widget on websites, blogs, or emails, you can quickly understand how their audience feels about their content, service, or platform. Its simplicity and visual appeal make it an excellent option for collecting instant user feedback.

Top Features

• Use customizable emoji sets to gather contextual user feedback intuitively.
• Easily integrate feedback widgets into websites, emails, blogs, or help center articles.
• Collect feedback on user sentiment or performance through mood reactions or star ratings.
• Install the widget in under a minute with simple copy-paste embed codes or plugins.
• Gather feedback directly at touchpoints where it matters most, such as blog posts or emails.

What to Consider While Selecting the Feedback Widget?

When selecting a feedback widget, consider the following factors to ensure it meets your needs and enhances user engagement:

• Placement: Choose a widget placement that is easily noticeable but unobtrusive, such as a side tab or bottom bar.

• Design: Select a design that aligns with your brand's aesthetics and is visually appealing to users.

• Customization: Look for widgets that offer customization options, such as color, size, and branding, to match your website or application.

• Interaction: Consider how users will interact with the widget and ensure it provides a seamless experience, such as easy access to the feedback form.

• Targeting: Choose a widget that allows you to target specific user segments or pages to gather relevant feedback.

• Behavior: Decide on the widget's behavior, such as when it appears (e.g., on page load, after scrolling) and how it behaves after submission (e.g., closes automatically, remains open).

• Integration: Ensure the widget can be easily integrated into your website or application without requiring extensive development work.

How to Create a Feedback Widget with Zonka Feedback?

Creating a feedback widget with Zonka Feedback is a simple process that can be completed in five easy steps. Here's how you can do it:

Step 1: Sign up for Zonka Feedback free trial and login into your account using your credentials.

Step 2: Click on 'Add Survey' and select among survey templates that align with your survey goals or use AI to create your survey.

Step 3: Select 'Website and Web Apps' as your survey distribution method and choose your website widget

Step 4: Choose among the available feedback widgets and click on 'Continue'

• Side Tab: Also known as feedback button, it is displayed on the side of a website or application that users can click to open a feedback form.

  

• Popup: Provides a fixed or floating feedback widget on the website for users to easily access and participate in the survey.

  

• Popover: Similar to a popup survey but typically appears as a small button that opens into a survey, a less intrusive window on the website.

  

• Bottom Bar: It is a fixed or floating bar at the bottom of the website, prompting users to participate in the survey.

  

• Slide Up: Presents the survey as a sliding panel from the bottom of the website, engaging users without interrupting their browsing experience.

  

Step 5: Your survey with a feedback widget will be ready once you configure your feedback widget by adjusting available features in the editor and clicking on 'Done'.

• Appearance: Choose survey size, include welcome screen, dismiss button, auto-close on submission

  

• Targeting: Select devices (desktop, mobile, tablet), specify pages for survey launch, target specific users

  

• Behavior: Decide when the feedback widget appears (after scroll, after time, on exit), choose display settings (once, until submission, every time)

  

• Segment: Define user groups for survey visibility and exclusions

  

Conclusion

Selecting the right customer feedback widget is not just about having a tool; it's about precision, understanding, and responsiveness. The ideal feedback widget aligns seamlessly with your needs—be it gathering feedback responses effortlessly, tracking user feedback effectively, or collaborating seamlessly with your team.

Zonka Feedback is an effective survey software that goes beyond a mere widget. With its suite of functionalities like survey creation, sharing across multiple channels, user segmentation, AI powered sentiment analysis, workflow automation, reporting and analytics, this feedback widget tool doesn't just collect feedback; it refines it into actionable insights by closing the feedback loop.

Sign up for a 14-day free trial now and see how it works for your business!