14 Best Jotform Alternatives & Competitors in 2025 [Paid & Free]

Choosing the right form builder can make or break how efficiently your team collects, manages, and acts on data. Jotform has become a popular choice thanks to its easy drag-and-drop builder, wide template library, and affordable entry pricing. But if you’ve ever felt frustrated by its limits, whether it’s response caps, rigid branding rules, or analytics that don’t go deep enough, you’re not alone.

Many businesses start with Jotform and quickly outgrow it. Issues like form performance at scale, a cluttered interface, or the need for stronger integrations often push teams to explore other options. And in competitive industries where customer experience matters, settling for a form builder software that just “does the job” isn’t enough, you need one that helps you understand and act on feedback with precision.

That’s where Jotform alternatives come in. The good news? Today’s form builders go far beyond simple data collection. Platforms like Zonka Feedback add AI-powered feedback intelligence, multi-channel survey distribution (email, SMS, WhatsApp, kiosks, in-app), and closed-loop workflows—helping you not just gather responses, but also turn them into actionable insights that drive growth. 

In this blog, we'll see why many teams outgrow Jotform, what to look for in a smarter alternative, and how today’s top Jotform competitors stack up. So, let's get started! 

TL;DR

• Teams might look for an alternative to Jotform due to an unintuitive PDF builder, limitations in widget placement, form positioning issues, and a slightly complicated UI.

• We have crafted a list of 14 top Jotform alternatives through set parameters based on an intuitive interface, design, customization, and price model.

• Some of our top alternatives to Jotform are Zonka Feedback, Google Forms, Prontoforms, Zoho Forms, Paperforms, Typeform, and more.

• As an alternative to Jotform, Zonka Feedback provides you with comprehensive feedback solutions, omnichannel collection, enhanced security, and advanced analytics. Sign up to book a demo today!

Measure Customer Feedback & User Insights

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Why Switch from Jotform?

Jotform has earned its reputation as a popular form builder with an easy drag-and-drop interface and a huge template library. But as many users on G2 and Capterra point out, it starts to show cracks when your needs go beyond basic forms. What feels simple at first can quickly become limiting when scaling, customizing, or analyzing responses at a deeper level.

Here are some common pain points reported by users:

• Scaling issues: Free and entry-level tiers cap responses, forms, and storage, pushing growing teams into higher plans sooner than expected.
• Branding lock-in: Many reviews highlight frustration around Jotform branding removal, which is only possible on paid tiers.
• Performance & UI: Users often describe the interface as cluttered, with slower load times for larger forms or forms with many widgets.
• Basic analytics: For deeper insights, users say they need to export data into Excel or third-party tools—built-in reporting feels too limited.
• Support gaps: Some complain about limited real-time support options—no phone or live chat when urgent issues arise.

These recurring issues explain why many businesses eventually migrate to more advanced platforms. The trend is clear: teams aren’t just looking to replace Jotform, they’re looking to upgrade to solutions that combine form building with AI analytics, omnichannel feedback collection, and closed-loop automation.

What to Look For in a Jotform Alternative?

If you’re considering moving beyond Jotform, it’s not just about finding another form builder—it’s about choosing a platform that scales with your business and delivers real insights. The best Jotform alternatives go beyond simple data capture and help you analyze, act, and improve experiences across channels. Here’s what to evaluate:

• Advanced Analytics & AI: Go for a platform that goes beyond raw data, offering thematic and sentiment analysis, entity detection, role-based dashboards, and powerful reporting so you can turn open-text feedback into actionable insights and increase customer satisfaction.
• Multi-Channel Feedback Collection: Look for tools that capture responses everywhere—email, SMS, WhatsApp, kiosks, in-app, and web. Offline capability is especially useful for industries like retail, healthcare, and hospitality.
• Workflow Automation & Closed-Loop Management: Choose a solution that routes feedback automatically, triggers real-time alerts (via Slack, Teams, or email), and supports closed-loop processes to ensure issues don’t just get tracked but resolved.
• Customization & Branding: Your forms should feel like a natural extension of your brand. Seek white-labeling, custom themes, conditional logic, pre-filled fields, and multi-language support for global reach.
• Integrations & Ecosystem Fit: Make sure the platform plays well with your tech stack—CRMs like Salesforce or HubSpot, helpdesks like Zendesk, and marketing tools like Mailchimp. APIs are a must for enterprise workflows.
• Scalability, Security & Compliance: If you’re in healthcare, BFSI, or retail, compliance isn’t optional. Check for HIPAA, GDPR, enterprise-grade security, SSO, and the ability to scale across thousands of responses and multiple locations without slowing down.
• User Experience & Support: Don’t underestimate usability. An intuitive UI, smooth onboarding, responsive 24/5 or 24/7 support, and strong training resources can make adoption far easier for your team.

How We Evaluated Jotform Competitors?

With so many form builders and survey tools on the market, choosing the right Jotform alternative can feel overwhelming. To cut through the noise, we focused on what really matters for teams looking to scale beyond Jotform—stronger capabilities, smoother usability, and long-term value.

Here’s the framework we used to evaluate each competitor:

• Features & Capabilities: We looked at must-haves like form building, survey logic, and reporting, but gave extra weight to advanced capabilities—AI analytics, multi-channel distribution, closed-loop automation, and enterprise compliance.
• User Experience: Tools with clean, intuitive interfaces scored higher. We prioritized platforms that reduce friction for both admins setting up forms and users filling them out.
• Customer Reviews: Real-world feedback from platforms like G2, Capterra, and TrustRadius played a major role. We leaned on user reviews to surface both strengths and recurring complaints.
• Pricing & Value: Affordability matters, but so does scalability. We compared published pricing models and assessed how fairly each tool balances cost with functionality for SMBs and enterprises.
• Integration Compatibility: A top competitor must work within existing workflows. We examined each tool’s ecosystem fit with CRMs, support desks, and marketing platforms.
• Support & Onboarding: Responsive support, dedicated onboarding, and strong documentation often make or break adoption. We factored this in heavily.
• Pros & Cons Balance: No platform is perfect. We highlighted both advantages and tradeoffs so you can make an informed choice without surprises.

In short, these aren’t just “similar tools to Jotform.” They’re platforms that can help you collect feedback smarter, analyze it deeper, and act on it faster.

Top Jotform Alternatives & Competitors at a Glance 

Best 14 Jotform Alternatives: Top Features and Pricing

There are tons of online form builders with paid plans available today that have the potential to make this list of Jotform competitors, but here are the 11 best options.

1. Zonka Feedback 

Zonka Feedback is one of the strongest Jotform alternatives in 2025 for teams that want to do more than just build forms. While Jotform is great for simple form creation, it falls short on advanced analytics, closed-loop workflows, and enterprise scalability. Zonka Feedback fills those gaps by combining powerful form-building with AI Feedback Intelligence and end-to-end experience management.

Unlike Jotform, which primarily focuses on form distribution, Zonka Feedback transforms unstructured data from surveys, reviews, support tickets, and chats into actionable insights. With AI-driven thematic analysis, sentiment and emotion detection, entity extraction, and role-based dashboards, it enables businesses to uncover trends and act on feedback faster. This makes it especially valuable for industries like SaaS, BFSI, healthcare, and retail, where customer experience is directly tied to growth.

Built for omnichannel distribution, Zonka Feedback goes beyond online forms, you can collect feedback via email, SMS, WhatsApp, kiosks, websites, and in-app surveys. A real-time response inbox and case management workflows ensure no feedback gets lost, while automation and alerts help teams close the loop quickly. For organizations outgrowing Jotform’s limitations, Zonka Feedback isn’t just a replacement, it’s an upgrade to a full-scale CX and insights platform.

Zonka Feedback Features

• AI Feedback Intelligence: Perform sentiment and emotion analysis, identify themes & entities, and generate instant AI summaries with role-based dashboards for each team.
• Unlimited Question Types: Build advanced forms and surveys with 30+ question types, logic, branching, and multi-language support without restrictive caps.
• Omnichannel Collection: Distribute surveys via email, SMS, WhatsApp, in-app, kiosks, and offline devices to capture feedback across every customer touchpoint.
• Website Experience Capture: Use popups, embedded widgets, or a dedicated feedback button to collect real-time insights directly on your site.
• Real-Time Response Inbox: Manage incoming feedback in a centralized inbox with case routing, team collaboration, and response tracking.
• Automation & Workflows: Set up alerts, auto-tagging, and closed-loop workflows to ensure feedback gets to the right team and action is taken quickly.
• Scalable Analytics: Compare performance across teams, locations, and even down to individual agents to drive accountability.
• Seamless Integrations: Connect easily with 50+ platforms including Salesforce, HubSpot, Intercom, Zendesk, Slack, and Microsoft Teams.

Best For: SaaS & digital products, BFSI, healthcare, and retail enterprises that need scalable, AI-powered feedback analytics with closed-loop automation.

Why Choose Zonka Feedback over Jotform?

• Branding Freedom: Unlike Jotform, which locks branding removal behind paid tiers, Zonka Feedback offers white-labeling across plans.
• Scalability: Jotform caps questions and responses; Zonka Feedback allows unlimited questions and scales effortlessly.
• AI Powered Analytics: Where Jotform’s reporting feels basic, Zonka Feedback’s AI engine delivers deeper insights with sentiment, themes, and role-based dashboards.
• Actionability: Jotform collects data, but Zonka Feedback ensures it’s acted on with automation, alerts, and case management.
• Website capture: With Zonka Feedback’s website feedback button, you can collect contextual, in-the-moment responses directly on your website—something Jotform doesn’t provide out of the box.
  

2. Typeform

Typeform is a popular Jotform alternative known for its conversational and visually engaging data collection form design. Instead of static forms, Typeform turns surveys, lead capture forms, and quizzes into interactive experiences that feel more like a conversation than a questionnaire. This design-first approach helps you drive higher response rates and create forms that align better with their brand voice.

Compared to Jotform, Typeform stands out with unlimited forms in its paid plans and deeper analytics like question-by-question drop-off analysis, giving teams visibility into where respondents disengage. While it may not offer advanced AI analytics or closed-loop workflows, Typeform shines in creating customer-friendly, aesthetically appealing forms that boost engagement.

Typeform Features

• Conversational form design: Create interactive, chat-like surveys that improve engagement and response rates.
• Drop-off analytics: Track where respondents abandon forms with question-by-question insights.
• Advanced logic & question types: Build personalized journeys with branching, MCQs, ratings, dropdowns, and more.
• Template library: Access a wide range of pre-designed templates for faster setup across use cases.
• Payment forms: Collect payments seamlessly with integrated logic and workflows.

Best For: Businesses focused on customer-friendly, interactive forms for lead generation, marketing campaigns, and feedback collection.

Check out our list of Typeform alternatives if you are looking for more options in collecting customer feedback and analyzing them.

3. Formstack

Formstack is a versatile online form builder and workflow automation tool that makes it easy to create custom forms and manage complex data collection processes. Known for its drag and drop interface, Formstack allows teams to build forms, customize layouts, and publish them in minutes—without requiring advanced technical skills.

Compared to Jotform, Formstack gives users more flexibility with data management and collaboration features. For example, its Smart List functionality lets teams manage multiple sets of information from a single location, while built-in conditional logic supports the creation of more complex forms. Unlike Jotform’s more limited plans, Formstack ensures that form data sharing is available across all paid tiers, making it a stronger option for businesses that want scalability and advanced functionality.

Formstack Features

• Drag-and-drop form builder: Quickly build and customize forms with an intuitive editor.
• Conditional logic: Create dynamic forms that adapt to user responses for smoother journeys.
• Smart Lists: Manage multiple lists of information in one centralized place for easier form data management.
• File uploads & digital signatures: Collect documents, images, and approvals securely.
• Mobile-friendly design: Display one question at a time for better mobile completion rates.
• Import & customize forms: Easily migrate existing forms and tailor them with branding and advanced features.

Best For: Mid-market and enterprise teams (especially healthcare, BFSI, operations, and HR) that need a secure form builder with document/e-signature collection and end-to-end data collection workflows.

4. GoCanvas

GoCanvas is a mobile-first form builder and workflow platform designed for field operations teams to replace paper processes and collect data in real time. Instead of generic online forms, GoCanvas supports capturing GPS, signatures, photos, and offline inputs—ideal for environments where connectivity is intermittent.

Compared to Jotform, GoCanvas is more specialized for mobile data collection and field use. Jotform offers strong web forms, but GoCanvas adds offline support, GPS tracking, and a library of over 30,000 pre-built forms to accelerate deployment. That said, GoCanvas’s analytics and flexibility aren’t as advanced as platforms built for full CX feedback workflows.

GoCanvas Features

• Offline mobile forms: Capture data without internet with offline surveys and sync when connected, ensuring work continues in remote settings.
• GPS, signatures & photos: Embed location tracking, image capture, and e-signatures in forms for richer data.
• 30,000+ template library: Access pre-built forms covering inspections, job reports, workflows, and more.
• Drag-and-drop form builder: Build and customize forms easily without code or technical skills.
• Conditional logic & pre-population: Show/hide fields and pre-fill data to streamline form completion.
• Workflow automation & alerts: Automatically trigger actions and notifications after submissions (e.g., email alerts, conditional routing).

Best For: Field service, inspections, engineering, construction, and operations teams at enterprises that need mobile, offline-capable form building with support for GPS, images, and automated workflows.

5. Prontoforms

ProntoForms (now TrueContext) is a mobile forms platform and low-code app platform tailored for field teams that need more than just web forms. It’s built to digitize complex workflows—inspections, audits, asset checks—in environments where mobile and offline capabilities are essential.

Whereas Jotform is optimized for general online form building, ProntoForms shines when accountability, location awareness, and robust field logic matter. It allows multi-page, multi-language workflows, repeatable sections, and supports large forms (250+ questions) in mobile-first field operations. That said, it doesn’t aim to replace full CX feedback analytics platforms, so it’s more specialized for operations than broad feedback intelligence.

Protoforms Features

• Offline mobile capture: Continue work without connectivity and sync when back online.
• Conditional logic & repeatable sections: Create complex forms that adapt based on input and let users capture lines of items (parts, costs, etc.).
• Multi-language support: Build workflows usable across regions in different languages.
• Rich media & data types: Add GPS stamps, images, signatures, and barcode scanning.
• Workflow automation & dispatch: Trigger notifications, route tasks, and dispatch work based on submissions.
• Integrations & back-end sync: Connect with systems like Salesforce and APIs to move data downstream

Best For: Operations-heavy organizations (construction, field service, inspections, utilities) that need a robust mobile form builder with offline support, deep logic, and field-to-office integration.

6. Forms On Fire

Forms On Fire is a mobile-first form builder built for teams that work in the field—think inspections, audits, safety checks, and service reports. Beyond a generic feedback form, it lets you create custom forms with rich device inputs (GPS, photos, signatures, barcode/NFC, OCR) and capture form data even offline, then sync when back online. Compared to Jotform’s more web-centric approach, Forms On Fire emphasizes drag and drop mobile apps, conditional logic, and private-label branding to power complex forms and operational workflows at scale.

In terms of similarity, both Forms on Fire and Jotform provide pre-built form templates to users. However, with Forms On Fire, the number of designs to choose from for different industries is more than Jotform. You also get enterprise feedback management software like GPS, mapping, NFC, OCR, and more with all its plans. 

Forms on Fire Features

• Offline mobile apps: Work without connectivity; data syncs automatically when online—reliable for remote job sites.
• Rich device inputs: GPS & time stamps, photos/video, signatures, barcode/NFC, and OCR for faster, accurate data collection.
• Drag-and-drop form builder: An intuitive editor to create forms and customize forms without heavy technical skills.
• Conditional logic & dynamic fields: Build complex forms that adapt to responses and reduce errors in the field.
• Private label & branding: White-label the app and reports; even resell under your custom domains if needed.
• Integrations & reporting: Connect to CRMs/storage and generate polished Word/Excel/PDF reports for better data management.

Best For: Operations-heavy teams in construction, facilities, utilities, logistics, and field services that need a user-friendly form builder with advanced features for mobile, offline data collection, device-level capture, and branded reporting.

7. Zoho Forms

Zoho Forms is a versatile online form builder in the Zoho suite that helps teams create forms fast with a clean drag-and-drop editor, solid conditional logic, and an excellent free plan for getting started. It’s especially handy if you already use Zoho apps—Zoho CRM, Bigin, Zoho Sheets—because data flows cleanly across your stack.

Compared to Jotform, Zoho Forms leans into value (generous free tier) and ecosystem fit, while still covering key data collection needs like mobile/offline capture, multi-page forms, and payment integrations. One of the key features is the field validation option that enables respondents to avoid duplicates or repetitions in their responses in the form.

Zoho Forms Features

• Drag-and-drop form builder: Build professional forms quickly without coding; organize fields and form elements intuitively.
• Conditional logic & rules: Create dynamic forms that adapt to answers, deny submissions on conditions, and reduce irrelevant questions.
• Mobile & offline apps: Collect form data in low/no connectivity and sync later—ideal for on-site teams.
• Payments & integrations: Accept payments (Stripe, PayPal, Razorpay, etc.) and connect with Zoho CRM, Google Sheets, Microsoft Teams, and more.
• Multi-page & templates: Break complex forms into steps; start from an extensive template library to speed form creation.
• Share anywhere: Embed forms, generate QR codes, or share links on social channels for broader reach.

Best For: SMBs and growing teams especially those on Zoho One/Zoho CRM—that want a budget-friendly, user-friendly form builder for web forms, payment forms, and mobile/offline data collection with straightforward automation.

8. SurveyMonkey

SurveyMonkey is a well-known online form builder that helps teams create forms and surveys quickly with a clean drag and drop editor, strong conditional logic, and an extensive template library. If you’re moving from Jotform, SurveyMonkey feels familiar but more mature, especially for data collection at scale, collaboration across teams, and governance. It’s widely used for customer feedback, employee engagement, market research, and quick polls, making it one of the best Jotform alternatives if you value usability plus professional reporting.

Compared to Jotform, SurveyMonkey doubles down on survey design and analysis with advanced logic options, collaboration features for teams, and governance controls at higher tiers. Do note: response caps and feature gating by plan can influence total cost, so weigh paid plans carefully for your volume and workflow needs.

SurveyMonkey Features

• Intuitive form builder: Build professional, branded web forms fast with a friendly drag-and-drop editor.
• Advanced logic & piping: Use skip logic, quotas, block randomization, and custom variables for complex forms and cleaner form data.
• Collaboration & governance: Share surveys/results, comment, manage users/SSO, and audit activity on team/enterprise plans.
• Robust analysis & exports: Filter, segment, and export to CSV/XLS/PDF/SPSS for deeper reporting.
• Templates & multilingual: Start from a large template library and run multilingual surveys across regions.

Best For: Mid‑sized to large teams in marketing, CX, HR, research, and product who need a survey/feedback tool with advanced logic, team workflows, strong analytics, and governance over multiple users and departments.

9. SurveySparrow

SurveySparrow is a modern online form builder and feedback tool that emphasizes engagement and conversational survey experiences. Rather than static surveys, SurveySparrow lets you create smart forms that adapt, engage, and feel interactive—ideal for boosting response rates and making data collection less frictional. It supports multiple survey channel distribution, logic, and integrations, making it a serious contender among Jotform alternatives.

Whereas Jotform focuses on general form building, SurveySparrow leans into feedback experience—chat-style surveys, embedded forms, and automated workflows. But because it targets feedback and survey use cases, it doesn’t always carry all enterprise-level reporting and closed-loop workflow capabilities.

SurveySparrow Features

• Conversational surveys/chat style UI: Makes responses feel more like dialogue, increasing engagement.
• Conditional logic & question piping: Dynamically show or skip questions based on earlier answers.
• Multi‑channel distribution: Share via email, web embeds, links, social media, or chatbot interfaces.
• Templates & theming: Launch forms faster using design templates and branding customization.
• Recurring/automated surveys: Schedule to run periodically and automate follow-ups.
• Integrations & APIs: Connect with CRMs, Slack, HubSpot, webhooks, etc.
• Multilingual & localization support: Run surveys across regions and languages.

Best For: Marketing teams, product teams, and CX/feedback teams at mid‑sized businesses and scale-ups that want high engagement surveys, multi-channel feedback capture, and interactive respondent experiences without needing enterprise-level closed-loop automation and heavy analytics.

Check out our list of SurveySparrow alternatives if you are looking for survey tools with heavy customization offerings. 

10. Paperform

Paperform is a design-forward form builder that lets you create beautiful, branded forms with deep customization and flexible logic. It blends aesthetic control with functional power—perfect for landing pages, payments, quizzes, and surveys. Compared to Jotform, where layouts often feel form‑centric, Paperform treats forms more like mini web pages, giving you greater control over design, flow, and visual experience.

While Jotform is excellent for rapid form building across many use cases, Paperform gives you more media embedding, conditional logic, and formula support for advanced forms—while preserving usability. The tradeoff is that some enterprise-level feedback workflows or large-scale analytics may require external tools or integrations.

Paperform Features

• Word‑processor style editor: Create and edit your form as you would a document, then add logic, media, and sections.
• Unlimited forms & branding removal: All plans allow unlimited forms; remove Paperform branding on paid tiers.
• Calculation & pricing fields: Use custom formulas and pricing logic for order forms, quotes, or subscription setups.
• Media embedding & rich design: Add images, videos, custom CSS, fonts, colors and make forms feel like landing pages.
• Conditional logic & response piping: Dynamically show/hide questions or prefill based on answers.
• Integrations & automation: Connect with Zapier, webhooks, Slack, Google Sheets, Trello, payment gateways, and 3,000+ apps. 

Best For: Design-conscious teams, marketing agencies, small businesses and content creators who want beautiful, branded forms with custom logic, embedded media, and order/quote capabilities.

11. Forms.io

Forms.io is a developer-friendly form builder + API data management platform that empowers teams to build complex forms, logic-driven workflows, and backend integrations in one place. It’s aimed at users who want more than surface-level forms — those who need forms embedded in apps, multi-tenant support, white-labeling, and robust control over data. While Jotform targets general users and small teams, Forms.io is more suited for organizations that treat a form as a full data application.

Forms.io Features

• Form + API generation: Every form you build comes with generated APIs to interact with data and integrate seamlessly with backend systems.
• Multi-tenant & white-labeled deployment: Run multiple clients or brands from the same instance with custom branding.
• Offline support & sync: Capture data offline and sync submissions when connectivity resumes.
• Complex logic & validation: Define field validations, conditional logic, workflows, and dynamic behaviors.
• PDF generation/export: Convert form submissions into PDFs or other formats.
• Security & compliance controls: Enterprise-level access control, roles & permissions, and deployment flexibility (cloud or self‑host).

Best For: Product, engineering, and CX teams in SaaS, platforms, or enterprises that embed feedback and data collection into applications and need full control over APIs, workflows, and data architecture.

Free Jotform Alternatives & Competitors 

Let us now look at some free Jotform alternatives and competitors that you can consider if you want similar functionality to Jotform but with no paid commitments.

12. Formaloo

Formaloo is a no‑code form builder & app creation tool that enables teams to build forms, surveys, dashboards, and lightweight apps without writing a line of code. It combines feedback capture with basic data management, allowing you to collect files, images, documents, and automate logic across workflows. In the realm of Jotform alternatives, Formaloo positions itself as a hybrid tool—more than forms, but lighter than full CX platforms.

Where Jotform prioritizes broad form building, Formaloo leans into data workflow—embedding forms, building portals, and creating custom databases tied to your forms. If you want to turn a form into a mini application or client portal, Formaloo gives you more structure, but with some tradeoffs in enterprise-level analytics or robustness.

Formaloo Features

• Drag-and-drop form/app builder: Build complex, no-code forms, quizzes, or apps quickly.
• Conditional logic & calculations: Create dynamic forms with calculations, branching, and show/hide rules.
• Embedded databases/CRM tools: Store form responses as structured data, build views like tables, calendars, Kanban.
• AI analytics & insights: Formaloo supports AI-powered reporting to surface trends and insights from response data.
• Client portals & multi-tenant workspaces: Create secure portals for clients or internal users with controlled access.
• Integrations & API/webhook: Connect with 5,000+ apps or use API/Webhooks/SDK to extend workflows. 

Best For: Small to mid‑sized businesses, agencies, and SaaS teams that need more than just a form builder—those who want to build forms, apps, dashboards, and client portals in one unified no-code platform.

13. Forms.app

forms.app is a web-based form builder designed for teams and individuals who want to create custom forms, surveys, quizzes, and feedback flows without code. It emphasizes ease of use, affordability, and flexibility—making it a compelling Jotform alternative for small businesses, educators, and marketing teams. With options like AI form generator, rich customization, analytics, and integrations, forms.app bridges simple forms and smart feedback tools.

While Jotform is broad in its appeal, forms.app leans into delivering beautiful forms fast, with mobile responsiveness, visual templates, and basic analytics built in. 

Key Features

• Drag-and-drop editor & templates: Build online forms quickly with predesigned layouts and customization.
• AI form generator & AI insights (beta): Use AI to suggest questions or get insights inside your forms.
• Analytics & reporting: View response stats, device breakdowns, and performance charts.
• Form embedding & share options: Embed forms, share via links, or use QR codes in campaigns.
• Payment & ecommerce fields: Accept payments (Stripe, PayPal) directly in forms for order flows.
• Response quotas & limits: Set limits on number of form responses, views, and payment submissions per plan. 

Best For: Small-to-midsize teams, marketing departments, educational institutions, and content creators who need a fast, beautiful form builder for surveys, quizzes, orders, and basic feedback without heavy enterprise overhead.

14. Google Forms

Google Forms is a no-frills, free Jotform alternative that is included in the Google Workspace suite. It lets you quickly create surveys, registration forms, quizzes, and polls—without needing technical skills. Because it's tightly integrated with Google Sheets and Drive, it’s a go-to choice for simple online form creation and lightweight data collection.

Compared to Jotform, Google Forms is more limited in design and workflow features but unbeatable in its simplicity, ubiquity, and zero-cost entry. For basic data gathering tasks, it serves well—but once your needs grow (branding, advanced logic, automation), it starts showing cracks.

Google Forms Features

• Real-time collaboration & autosave: Multiple users can edit forms simultaneously, and changes are saved instantly.
• Seamless Google integration: Direct syncing with Google Sheets, Drive, and easy embedding in Docs and Sites.
• Basic conditional logic & branching: Tailor the respondent’s path based on previous answers (though limited).
• Multiple question types & validation: Support for multiple choice, dropdowns, linear scale, text, date, etc., and basic response validation.
• Media embedding: Add images or YouTube videos to questions or sections to enrich the form.
• Response summaries & exports: View charts and summaries inside the tool, or export data to Sheets, CSV.

Best For: Startups, educational institutions, small teams, or organizations already embedded within Google Workspace that need a free, no-fuss form builder for surveys, quizzes, event RSVPs, or internal data capture without needing advanced branding or automation.

Find the Perfect Form Builder for Your Needs

Jotform is undoubtedly a reliable tool for creating forms, but it might not always meet the unique demands of every business. When your requirements outgrow its capabilities, exploring alternatives becomes a necessity.

As we often say, the best form builder is the one that aligns with your specific needs and business goals. No single tool can be the perfect fit for everyone, but selecting the right one can make all the difference.

If you're looking for a platform that excels in online forms and surveys while allowing for complete customization to reflect your brand along with AI feedback intelligence, Zonka Feedback is an excellent choice. With its versatile features and user-friendly design, it enables you to not only capture feedback seamlessly but also analyze results and act to close the feedback loop and create a cohesive customer experience.

Why wait?

You can schedule a demo to explore more about it.