Account Manager Performance Evaluation Survey Template

Questions in Account Manager Performance Evaluation Survey Template

1. 1. Please rate the overall performance of your account manager
2. 2. How effectively does your account manager understand business needs and goals?
   • Very Ineffectively
   • Ineffectively
   • Neutral
   • Effective
   • Very Effective
3. 3. How well does your account manager communicate with you and keep you informed?
   • Very Poorly
   • Poorly
   • Neutral
   • Well
   • Very Well
4. 4. How responsive is your account manager in addressing your inquiries and concerns?
   • Very Unresponsive
   • Unresponsive
   • Neutral
   • Responsive
   • Very Responsive
5. 5. How well does your account manager proactively identify opportunities and provide value-added solutions?
   • Very Poorly
   • Poorly
   • Neutral
   • Well
   • Very Well
6. 6. How satisfied are you with the level of expertise and knowledge demonstrated by your account manager?
   • Very Dissatisfied
   • Dissatisfied
   • Neutral
   • Satisfied
   • Very Satisfied
7. 7. How well does your account manager build and maintain a positive and professional relationship with you?
   • Very Poorly
   • Poorly
   • Neutral
   • Well
   • Very Well
8. 8. On a scale of 0-10, how likely are you to recommend your account manager to others?
   • 0 (Not at all likely)
   • 10 (Extremely likely)
9. 9. Is there anything else you'd like to add?