Use this Customer Effort Score survey template to find out how easy or difficult it is for customers to interact with your customer success teams to achieve their goals.
Gather customer satisfaction and measure their perceived level of effort after a complete interaction with your Customer Success teams. Gauge feedback on ease of getting support, ease of using product/service, finding information needed, and much more.
2
2
30 secs
Web Surveys%201.svg)
Email Surveys%201.svg)
SMS Surveys
WhatsApp Surveys%201.svg)
In-App Feedback%201%20(1).svg)
In-Product Feedback%201.svg)
Offline Surveys.svg)
In-App Mobile SDK
.svg)
%201%20(1).svg)
.svg)
.svg)
Salesforce 
HubSpot
ActiveCampaign
Pipedrive
Mailchimp
Zendesk 
Intercom
Freshdesk
HelpScout 
Front
Jira
Slack 
MS Teams
Webex
Zoom
Google Sheets 
Zapier 
Integrately
Make 
Webhooks 
Developer APIs
