Customer Success Program Evaluation Survey Template

Collect customer feedback on how well your Customer Success Program has been at addressing their concerns using this Customer Success Program Evaluation Survey Template.

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Evaluate the performance of your Customer Success program using customer feedback. Gauge customer satisfaction with your Help Desk, agents, and overall Customer Success efforts.

5 Questions

6Screens

5 minto complete

Customer Success Program Evaluation Survey Questions

1. How satisfied are you with our customer success program?
2. How effective has our customer success program been in helping you?
- Very Ineffective
- Ineffective
- Neutral
- Effective
- Very Effective
3. How well has our customer success program met your expectations?
- Missed Expectations
- Fell Short of Expectations
- Neutral
- Met Expectations
- Exceeded Expectations
4. To what extent do you agree or disagree with the following statement? The customer success representative made it easy for me to handle my issues.
- Strongly Disagree
- Disagree
- Somewhat Disagree
- Neutral
- Somewhat Agree
- Agree
- Strongly Agree
5. Is there anything we can do to improve your experience?

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