Survey Kiosk App | Customer Feedback on Tablet Kiosks

Take feedback at the time of experience

Set up Kiosk Surveys Apps at all key customer touchpoints and get live responses delivered to you on the platform or emails to monitor feedback in real-time. Utilize instant notifications for real-time feedback monitoring.

Take feedback at billing counters in retail stores
Measure satisfaction while customers place an order at quick service restaurants and cafes
Monitor experience at Customer Service Desks to enhance customer experience

A perfect fit for events, exhibitions, retail stores, restaurants

Leverage Zonka Feedback’s customer feedback kiosks to streamline data collection, measure customer satisfaction, and improve experiences in events, retail stores, restaurants, and high-traffic locations.

Event Lead Capture

Set up tablet kiosks at your exhibition stand to capture leads instantly, collect visitor details, and auto-sync responses with your CRM for data-driven decisions and effective follow-ups.

Conference & Event Feedback

Deploy survey kiosks at conferences and meetings to gather real-time feedback, measure event satisfaction, and gain insights to improve future visitor experiences.

Feedback at Retail Stores

Place customer feedback kiosks near checkout counters and store exits to capture in-store feedback, measure customer satisfaction, and gain insights into shopping experience trends.

Feedback at QSRs

Use feedback tablet-based kiosk surveys in Quick Service Restaurants (QSRs) to collect instant feedback, analyze service quality, and enhance overall customer experience.

Guest Registration at Reception

Enable self-service kiosk mode at reception desks for visitor check-ins, reducing wait times, improving efficiency, and ensuring a seamless entry experience.

Feedback at Pop Up Stores

Deploy offline kiosk surveys at pop-up stores to collect actionable feedback, capture purchase insights, and assess brand engagement for future events.

Patient Feedback at Healthcare

Set up patient feedback kiosks in hospitals and clinics to measure patient satisfaction, improve healthcare service quality, and identify areas for better patient experience.

Employee Feedback at Workplaces

Use kiosk-based employee feedback surveys to gather insights on workplace experience, track employee satisfaction, and create actionable HR improvements for better engagement.

Airline Self-Service Kiosks

Deploy airport kiosks at lounger, baggage counter, etc to collect traveler feedback, streamline self-check-in, and enhance service efficiency for a seamless passenger experience.

Let your surveys speak for your brand

Customize every aspect of your surveys to match your brand identity across feedback tablets, kiosks, and online surveys for a seamless experience.

No-Code Survey Builder: Create tablet feedback surveys easily—no coding required, ensuring quick setup for all businesses.
30+ Question Types: Choose from NPS, CES, CSAT, Likert Scale, Comments, Dropdown, and more to gather valuable insights.
White-Labeled Surveys: Add your logo, colors, and theme to ensure a branded experience across all survey platforms.
Pre-Set or Custom Themes: Use pre-designed themes or build your own for consistent branding across tablet feedback kiosks and digital surveys.
Customize Look & Feel: Adjust logos, fonts, backgrounds, and colors to align surveys with your brand identity.
Engaging Introduction & Exit Screens: Enhance survey engagement with branded intro and exit screens for tablet feedback and customer experience surveys.

Set Up on Any Device for Maximum Flexibility

Deploy kiosk surveys effortlessly on Android and iOS devices, including tablets, smartphones, and customer feedback kiosks, for real-time survey collection in retail stores, restaurants, healthcare, and high-traffic locations.

Turn on kiosk mode to run surveys securely on unattended feedback kiosks.
Adjust display settings to switch between portrait or landscape mode based on device orientation.
Optimize touchscreen responsiveness for a seamless feedback experience on various device types.
Enable survey navigation controls to allow or restrict respondents from skipping questions.
Set up remote device management to monitor and control multiple kiosks from a single dashboard.

OFFLINE SURVEYS

Collect Data Offline. Sync Automatically.

No internet? No problem. Zonka Feedback’s Offline Survey App enables seamless feedback collection in any location, ensuring uninterrupted customer data capture even without WiFi. Responses are securely stored on the device and automatically sync when a stable connection is available—no manual intervention needed.

Run kiosk surveys in remote locations, retail stores, restaurants, and live events without connectivity issues using the offline mode.
Automatic data sync instantly uploads responses once WiFi or mobile data is detected.
Secure data storage guarantees feedback is never lost, even if the device goes offline.
Works seamlessly on feedback kiosks, tablets, and smartphones, ensuring a smooth, uninterrupted survey experience and higher response rate.

Auto-run Your Surveys for Hands-Free Operation

Set up your Survey App in self-run mode, ensuring continuous feedback collection without staff intervention. Customize automation settings to create a secure, unattended kiosk experience for seamless customer feedback.

Pin the Survey App to lock it on the tablet, preventing users from switching apps.
Secure access with a password or PIN to restrict unauthorized survey exits.
Enable survey looping to restart automatically after completion for continuous feedback collection.
Set inactivity timeout to display a reset popup when the survey is left idle.
Customize the survey start screen to provide clear instructions before respondents begin.

Track and Manage Survey Kiosks & Devices Remotely

Collect feedback and gain real-time visibility and control over your customer feedback kiosks, ensuring seamless data collection, security, and performance tracking across multiple locations.

Real-time feedback reporting provides insights into uptime, response collection, last sync time, and device activity logs for better survey management.
Remote tracking helps monitor feedback kiosks and tablet surveys in real time, ensuring devices are online and functioning properly.
Device & account security allows you to remotely deactivate or reset survey kiosks, preventing unauthorized access and maintaining data integrity.